Question about HP Color LaserJet 3500 Printer

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Fading black print

During printing the back print faded to almost no black print. We replaced the toner; although, the attention light was not on.

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  • joansimpson Jan 06, 2009

    I have also turned the unit off and back on. There is a girgling and grinding sound. The HP color print diagnostic page has color printing fine with fading black. Nothing seems to help.



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Is the toner orginal?
Try printing a test page and see how that comes out?
Try shaking the toner it might be stuck on one side.

Thanks

Sophia

Posted on Jan 06, 2009

  • sophia38
    sophia38 Jan 07, 2009

    Are you using orginal cartridges?
    What is the model number for your printer please?


    Try cleaning where the black cartridge sits into.


    Your cartridge may be old and expired.


    Does your printer have printheads?

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