We normally order the PTC124B35AM, By mistake this time they ordered PTH123B35AM, so, my question is, by changing the cords and changing the internal transformer from 230 to 265, can we still use these? or do I need to send them back?
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Put in fresh batteries in reverse (+/-) order for about 5 to 10 seconds. Remove batteries and put back in correct order. Unit will reset back to factory settings. You can now set the time, temp, and program the unit as desired.
The 265/277v units will not work in a 208/230v hotel without a transformer. Basically you do not want to get involved with that. When replacing your PTACs stick with the proper voltage. As far as a conversion kit, if one exists, the cost will put you right back at the cost of a new unit. If your hotel is wired for 208/230v it won't give the unit the power it needs to function properly. When looking for replacement units here's what you need to match (besides getting the proper BTUs): Voltage Unit size (make sure they fit in your existing sleeves) Power cord configuration (the 265/277v will have a different power plug) Good Luck!
In order to accurately determine and diagnose the problem, a more detailed description of the problem needs to be communicated as opposed to normal operation of the system so a repair person can determine that there is in fact a problem. There's a big difference between solving a problem via text as opposed to seeing what is wrong in the field. They rarely are the same.
Goodman condenser sequence of operation on a matched system. Call for cool, condenser starts, 15-30 seconds later blower motor starts, cool satisfied, condenser shuts down, 15-45 seconds later blower motor shuts down. House heats ups and a call for cool via the thermostat starts another cycle.
Based on normal operation it is impossible to determine whats wrong with the information given. There are perhaps 5 voltage measurements in the system that you could be referring to.