Question about GE Advantium 120 Convection/Microwave Oven

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Grinding noise in microwave

Hello-
Did you get your microwave fixed yet? We haven't, but if it's making the noise and I open the door, then start it again, the noise doesn't happen if it's turning the other direction. I will probably just call GE and have them repair it. Just wondered what your outcome was.
THanks!

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You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range grille or control panel assembly in under 5 minutes.

In most cases, there are just gears inside, with no ball bearings.

One of the pins that hold a gear may have gotten bent or worn, or the gears may just be worn on one side of the teeth, making it
loud in one direction.

We have the full service manual for this model and have uploaded it to our site here to help you.

You will need the
free Acrobat Reader to view or print it in case you don't have it.

Updating the link, you can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jan 09, 2009

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