(error message) Printer not responding. Paper thickness lever position.
I have tried cleaning the print heads. Electrical contacts and ink inlets and outlets.
I tried reinstalling the print program "drivers".
I shut off and restarted the computer.
I tried printing with the print head out.
I get the same errar message.
I changed the data cable.
Do you have any sugestions?
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Re: Failed to print
At the head you said 'paper thickness position'and then you seems to have ignored that and did all the other things.
Is there an adjustment for paper thickness, a lever perhaps.
It does seem to be with the paper feed or paper presence detection.
Take a look around, is there something stuck in the paper feed track?
Can you have pass a piece of paper through without it rucking up?
Do these things see what happens
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It indicate that your print head may defective probably cause by electrical connection, u can try to unplug the print head and clean the electrical contact part with dry paper and install it back. Make sure the contact part is fix into the holder completely.
Had the same problem with my I550. Was going to buy a new printer
(I4000) since I could get one for about $30 more than the price of a
new print head. I like canon printers with the individual ink tanks and
have had no problems with the I550 for about three years.
to try moving the paper thickness lever back an forth a number of times
since some of the error messages indicated it could not determine the
setting of the paper thickness lever. I don't know how the printer
determines this switch setting but I thought if some contacts are
slightly oxidized that movement might break up some of the oxidation.
After operating the lever about a dozen times the printer started
working. Hope this will help.
Did you try moving the paper thickness lever (blue lever on top of the print cartridge holder)? It should be all the way to the left when you start--if it needs to be adjusted the printer message will let you know.
You have Vista this is the problem- there may be a driver issue here take a look at http://www.google.co.uk/url?sa=t&ct=res&cd=3&url=http%3A%2F%2Fwww.opendrivers.com%2Fcategorycompany%2F1405%2F129%2Fmultifunction-canon-free-driver-download.html&ei=DvyBSL7IOZ3uQo-KpLYN&usg=AFQjCNExG7VOz91yswKZfouV8puBHufbKQ&sig2=gL2G5p7ndcDLosNQmPsh4w
OK, first try resetting th printer. This sometimes works the first time and corrects a lot of issues. Switch it off, take out all paper, check for jams with a torch right down back and open cover and check ther too. Once you are sure there are no paper jams (look really carefully they can be tiny!) unplug all cords and cables. Plug all back in turn it on, and try printing again. Post back if no luck and i will further assist.