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Re: page is blank after printing
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
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The draw back of inkjet technology printers are, if it is not using quite long period of time,cartridge nozzles will dry up, result printer will act just like a printing some thing but nothing will come on paper(blank page) even ink levels are showing full. Try to recover the both cartridges through 'clean print cartridge' process from the system,if not better consult cartridge re-filler to clean the nozzles..Replace new cartridges if above said methods are not worked out.
Print a diagnostic page
If the steps above have not helped, print and evaluate a diagnostic page to see if the cartridges or the printer is causing the problem.
Make sure the printer is on and loaded with unused, plain, white paper.
Press and hold the Power button and then press the Cancel button. Release both buttons. The diagnostic page prints.
Figure 1: Power and Cancel buttons1 - Cancel button2 - Power button
Step 4: Note which cartridges printed which areas of the diagnostic page
You must identify which cartridge printed which part of the diagnostic page, so that if you find defects on the page, you will know which cartridge is the problem.
However, you can install different combinations of print cartridges in your printer, and different cartridge combinations print different diagnostic page patterns. Your diagnostic page may not look exactly like the picture below, but the right and left cartridges will print in the same areas of the page no matter which cartridges are installed.
Figure 2: Diagnostic page layout (the patterns in each area may look slightly different on your page)1 - Printed by the right cartridge2 - Printed by the left cartridgeNOTE:
If you are printing in reserve mode (one cartridge is missing), the missing cartridge's area of the diagnostic page will be blank.
Step 5: Check ink levelsNOTE:
If you have installed a refilled or remanufactured ink cartridge, or a cartridge that has been used in another product, the ink level indicator is inaccurate or unavailable.
Look in the middle of the diagnostic page. The bars with "E" (for "empty") and "F" (for "full") at each end show the ink levels in the cartridges. As ink is used, the solid color changes to a faded color.
Figure 3: Left (tri-color) cartridge almost full - right cartridge emptyFigure 4: Both left and right cartridges almost full
the display for an error message. If the display reads "Clearing paper
from printer," the engine has detected a jam and is attempting to eject
the jammed pages automatically. These pages will often be blank.
the display for "Performing PRINT/STOP TEST" or "Performing SERVICE
TEST." Either of these messages indicates that the printer is going
through a test procedure that may eject blank pages.
the amount of paper in the input tray if the printer is feeding
multiple blank sheets at a time. The printer will pull extra pages
through if the input tray is overfilled.
the paper in the input tray with the correct size if needed. If the
4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
the ink cartridges if certain colors are blank on the page. Replace the
black cartridge if printing a black text document that is coming out
blank. The printer may attempt to print even if the ink level is low or
empty, but will unable to print anything on the page, causing it to
come out blank.
the sealing tape from newly installed cartridges. The tape covers the
print heads and should be removed before installing the cartridges. If
the tape is left on, it will prevent ink from getting on the pages as
the "Check mark" button on the control panel to enter the printer menu.
Run a diagnostic so the printer can attempt to determine the cause of
the blank pages printing. Press the up or down arrow to select
"Diagnostics." Press the "Check mark" button. Press the "Down" arrow to
highlight "PQ Troubleshooting." Press the "Check mark" button. The
printer runs a diagnostic and returns to a ready state when done.
If this started after cartridge was replaced, then it is probably defective.
Take the cartridge out and take a look at the print head. Clean the print head. Put the cartridge back in Try and feed paper (not printing anything on it, if you can not get it to just feed paper, print a blank page) and see if it still has lines. If so, you are probably going to have to clean ink from inside the paper feed area. If not, try using it for a while and if it starts again, get a replacement cartridge. You might want to save some of the bad prints to show the clerk and try to get the new cartridge under warranty.
Put the ink cartridge onto a damp paper towel.
Does ink "bleed" onto the paper towel?
If not, then the print-heads are clogged,
and you should run the "head-cleaning" software (part of the software package for the Epson printer).
Yes those printheads do go bad, they burn out just like a light bulb. If you emptied cartridges then the purge/cleaning assembly is working properly, and the only other option is the expensive printhead.
Take the ink cartridge out of the printer. On the bottom of the cartridge, there's a copper/gold surface with bumps and holes. Take a napkin or peice of paper and rub it on this surface. This serves two purposes - if there's any dried ink or blockage, it will help clean it, and it's a test to see if there's any ink left in the cartridge. On a normal ink cartridge, rubbing paper on the bottom would cause some ink to smear onto the paper. If nothing wet comes out, the ink cartridge is dried out or empty. You'll need to replace it.
If these are new cartridges, make sure you removed all of the protective plastic wrap that comes when packaged. usually its red , yellow or orange plastic tab that should be removed.
If these are not new cartridges, you may need to try another set.
Try running the head cleaning utility under the printer utilities options
HP is very good at having this utility available to trouble shoot most common problems. If you don't have this utility, try updating your printer driver. (basically uninstall the printer and download the driver from the HP website, and reinstall the printer using the latest driver).
Hope this helps..
If it is a color printer, try printing just grayscale or black& white. It is is already set to print just b/w, try printing in color. Basically you may be out of ink. Run the printer utility to clean the heads and see if anything changes. A new set of cartridges should fix the problem, I believe.
Hope this helps...
Check for and remove any grayscale settings. Use the following steps to check this setting.
In the program, click File and then click Print . The Print dialog box opens.
Select the correct product and then click Properties . The Properties dialog box opens.
Click the Color tab.
Check the Print in Grayscale setting. If necessary, unselect the setting.
Click OK to save the settings.
If this doesnot work:
Open the Printer Toolbox .
Open HP Solution Center .
Click Settings .
Click Print Settings .
Click Printer Toolbox .
Now Click the Estimated Ink Levels tab. This will tell u that the cartridge might be running out of ink even if the graphic shows that there is ink remaining in the cartridge.Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink.
If this doesnot work:
If the Print in grayscale option is not the problem and the print cartridges are not low on ink, print and evaluate a self-test page to determine if the cartridges or printer is causing the problem.
Load the input tray with unused plain white paper.
Press and hold the Cancel button and then press the Start Copy Color button.