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1. Try a different power cord that is similar in brand and size. You could have a bad power cord. I would also remove the battery from the system while it is plugged in. If you system loses power, then you for sure have a bust power supply.
2. Check the battery connections. Remove your battery and look at the gold contact points. If you see any rust, discoloration or debris, I would suggest cleaning those points with a microfiber cloth and see if that fixes it.
3. Most computer vendors consider the battery a wear and tear item. As such, they have different policies for replacing a battery. If your computer is brand new, call up HP and explain that they gave you a dud battery. They will usually UPS you a new one at no charge. Depending on the age of the computer, and how much you use it, they might replace the battery for a price. Do a search online for the same make and type of battery before you call. If you can get a better deal from an honest vendor (amazon.com , newegg.com, buy.com ) then do it.
Make sure your laptop battery has a charge. Plug it into the wall outlet for 30+ minutes and then try powering it on. When you plug it into a power source, usually the laptop will have a light indicating that it is charging. Look for a light. If the light does not light up, try a different wall outlet. <br />If it still does not charge, you may have a bad power cord, a bad laptop battery, the wall outlet may be bad or the laptop itself is damaged and will need to be serviced by a technician or replaced.<br /><br />Through the process of elimination you can narrow down possible causes.<br />-Try a different wall outlet(or by testing another device make sure the wall outlet is good)<br />-Try a different power cable.<br />-Try a different laptop battery.<br /><br />If none of the above help then you may need to have your laptop repaired(internal damage) or replaced.<br /><br />If your laptop is under warranty you should contact your laptop manufacturer or warranty policy holder to have it repaired or even replaced. <br /><br />If it is not under warranty you should look for local computer repair shops or technicians. <br /><br />-G33k<br />
If you are using a Genuine Dell charger, the battery should charge. I don't think its the battery however. My guess would be that there is damage to the inner pin of the charger jack, or possibly damage to the socket where it fits. It could also be down to worn contacts. The charger will power the laptop, as long as there is sufficient contact on the + (inner pin) and a tight enough fit on the outer (-) contact.
If you look closely at the inner pin on the charger, check and see if the inner pin has snapped.
The best check is to obtain or borrow a known good dell charger (aftermarket ones will simply not charge the battery) and see if that resolves the problem, or if you know anyone with the same model, ask them to see if their laptop will charge the battery. That at least will either confirm or deny the fault being with the charger or battery.
More serious is the possibility that the charging circuit has failed. On occasions, the small fuse on the motherboard can fail, or, there is a more deep seated problem on the charging circuit.
You need to diagnose the problem. >First try to take the battery out of the computer and just use the charger to make computer run. >If it turns on it means that the battery is what's causing the problem. >But, if computer cannot run using the charger/AC Adapter then it means that we have a problem with the charger. By doing this diagnostics you know which part to replace.
can you run it without the cord attached does the charge light go on? if not don't worry too much if it's under warrenty it should be also if you had it for a while a contact might have bent also just run your fingers across the metal leads and see if they are even try again e
You need a new battery HP have inbuilt protectors so that the computer wont get damaged so if it is telling you to replace the battery you should do it. Try and get it under warrenty If not just go into a computer store and ask for one that is compatable with it because if your warrenty is already void then you can put any battery in it.
Good evening Arapa,
Before I went any further I?d make sure the new A/C adaptor and battery are working correctly. Over the years I?ve had many brand new or refurbish parts wind up not working. Also verify that they are the correct ones for your laptop.
The next candidate is the charging circuitry or power distribution in the laptop. Since it involves major disassembly I don?t usually recommend this option to the typical user unless they have experience working with and handling electronics, a good mechanical aptitude and are willing to live with the results of damaging the laptop beyond economic repair. Most times a local factory authorized and trained tech can give you a good estimate of what it will cost and save you the cost of buying test parts you may not need.
Let us know how things turn out and don?t forget to rate the posting.