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Re: Prints only color ink nothing in black
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
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Setting the font type color in a Microsoft Office Word document to black will ensure that the document prints the text in black. However, if there are images, graphics or photographs within the document, they will more than likely print in color or hued colors similar to black. To ensure that the entire document prints solely in black ink, you must set the color settings on your individual printer to black-and-white
Instructions: 1.Click "File" and then "Print." To open the print dialogue box using keyboard commands, press "CTRL" and "P" simultaneously. 2.Select the printer you are using at the top of the dialogue box under "Printer" and "Name." 3.Click the "Properties" button next to the selected printer. The dialogue box that appears is different for all users, as it depends on the type of printer being used. 4.Click on a tab, button or selection box indicating "Color." Most options include high-quality color, grayscale and black cartridge only. Choosing grayscale will print the document using various shades of gray and other tones such as blue or green that match the actual hues in the document visible on the screen. A photo or picture that may look black or gray could actually have blue undertones. To print purely in black and white with no undertones, you must select either "black cartridge" or "black and white only." 5.Select "OK" to return to the Microsoft Word printer dialogue box. Press the "Print" button to print the black-and-white document.
Check the print properties and verify the black ink cartridge still has ink in it.
Otherwise, you may have a bad ink cartridge. If the cartridge has not been used for a while, the ink gums up the nozzle. You can try cleaning the ink cartridge and slot with alcohol. However, new color and black cartridges may be the best solution.
I had a similar problem. Pages in blue, but nozzle check in black. Tried what you tried. Changed the ink ($). Still no change. Then tried the maintenance option to clean the bottom plate. And now it is working. Go figure.
long time less using cause 3 color ink chanel(holes) a little dryer, could not print well even refilled.you may take out the color ink cartridge and put it's surface of bottom (just touch ) in the clean water 1 -2 Hrs, then set back and test it. still not fixed, you also need to do same thing if your print head is separated from your ink cartridge
Have you tried cleaning the print heads or replacing the color cartridge? where as it it printing black fine it leads me to believe the problem lies in the color cartridge. my first recomendation would be to run the clean print head wizard in the printer settings and if that does not work then replace your color cartridge.