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• E-99: Changer malfunction, disc may be caught in machine or changer requires service.
Unfortunately the E99 code is not definitive. There may be a mechanical jam with the changer or a problem with the motor.
It is possible that the mechanism is jammed and so there is no loading of the carriage to the system. when the tracks are selected please try and hear if there is noise of the loading of the CD. If not there is a failure of the drive, failure of the loading section both of which needs a mechanical check within.
Please also have the optical head cleaned.
Only one of two things. either a bad cartridge or your transport has given up. Slide open the cartridge door and look for a small inset dimple below the cartridge, it's a reset. push it with a ball point pen and hold for 3 seconds, the unit will reset. if you have another cartridge try it, if not, go to any car audio dealer that sells sony and see if you can try one of theirs to try. Also, these units are notorious for scratching CD's. If you have had the same discs in there for a while pull them out and observe the scratches in the discs. You can improve their ability to be played by using liquid car wax on the disc itself (just a dab is all it takes) and wipe clean with a microfiber towel. Hope this helps. If not, it needs to be serviced by a Sony service ctr. They will put a new transport in it. $100-$150 repair.