Guest
Rank: Apprentice
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Problem solved. The store FINALLY sent someone out who knows what they're doing. After about a hour of adjusting and tweaking he got it working fine. Apparently, the adjustments have to be made with the grill partially disassembled so flames can be viewed from top and bottom.
Also, it needs to be load balanced with adjusting with all burners on, then with fewer and fewer burners on.
Dan B.