Question about Sony Cyber-shot DSC-W50 Digital Camera

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Cant take pictures and the lens wont come out

My camera, a sony dsc w50, is almost brand new but it has stopped taking pictures. whenever i turn it on, a black screen appears with the word access and then it beeps with the message turn your camera off and on again. ive tried doing that but to no avail. i have also tried pulling out the lens but it is too far in and i cant pull it out. any suggestions?

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Well dont use force like pulling lens out. Take memry card out make sure it is in correctly and contact clean and the compartment door is shut. Then try If to no avail Get onto Sony Technical Support via the web. I guess this is a a circuit board fault and need replacing.

Posted on May 27, 2007

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Posted on Jan 02, 2017

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1 Answer

Blurry picture


hi ,i cant help at this moment.but! banging it is as bad as dropping it, who told you that, light tap may help! looks to me like your lens is jamed and can not turn and focous this is a very pricece job bin or sell as spares. the picture blur could be a fault in the very fine leeds that run the camera.....

Sep 03, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Sony cyber-shot dsc-w50


Sounds like you have two problems, both which mean bad news. The clicking could be a broken gear in the lens unit or off track lens.
The colors may be caused from a bad ccd or sensor internally.

Aug 03, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

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thats normal.
it just doesn't have enough power to bring the lense back in.
once you charge your battery and turn it on the lense will automatically come back in and then out for you to take a picture.

Apr 06, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

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I BROUGH THIS CAMERA BRAND NEW AND MY COUSIN LET IT FALL THEN THE LENS WASNT COMING OUT AND THEN IT WAS WORKIN IT FEEL AGAIN KNOW IT WAS WORKIN I WAS TURNIN IT ON AND OFF BUT ITS NOT TURNIN ON

Feb 19, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

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This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.

There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre.

They will quote you for a new lens assembly as they will not be able to replace the sensor only.

Cost should be about 1/2 of what you paid for the camera.

Good luck.

Feb 13, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

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There are 3 pins in the camera lens that slide in grooves allowing it to move you have knocked out 1 or more.
only an experienced tech can attempt fix , camera must be totally disassembled.

Jan 29, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

2 Answers

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Return to seller under warranty for replacement.

Jul 25, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

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Hello Gruntny, in order to repair this Camera you will have to replace the OPTICS UNIT (ED13A). Please contact your nearest Sony Service. Best regards, Arpad

Dec 21, 2006 | Sony Cyber-shot DSC-W50 Digital Camera

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