Question about HP DesignJet 90 - printer - color - ink-jet InkJet

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Document failed to print

Os winxp sp2 / sp3 plotter hpdesignjet 500 plotter driver v6.07 data file version 2.1
connected by usb cable, print only one at start only 2 lines and message display " document faild to print " the same plotter if connected to other laptop prints successfully have tried formateed the machine, and installed drivers freshely with licence quick heal pack updated went through scan and then installed drivers of plotter, printer for a day, and started to display the message, the problem is with 2 of my desktop machine

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Http://www.hp.com/#Support

Follow the link and get the correct driver and get installed

Posted on Jan 19, 2010

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Skype v6.6.0.106 is the last version which supports XP SP2. If you try install newer version, you will need SP3 installed, or you will get the kernel32 problem "Failed to get proc adress for getLogicalProcessorInformation (KERNEL32.Dll)".

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I am trying to scann some documents to my computer but the Dell 926 All in One keeps telling me the scan failed, first it telss me it has to download applications then it tells me to use the defaults....


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Do you have the full software installed or a generic driver? What OS do you have? To see what software/drivers are available: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_A926&os=WLH&osl=en&catid=&impid= and choose your OS in the drop down menu. Did you launch the scan from the computer or from the all-in-one? Are you running the monitoring program on your computer (to launch a scan from the unit, this must be running to "listen" for the button press)? Did you set up the software for the destinations for those buttons? Launch scans from the computer first.

Uninstall any generic driver from the OS and unplug the data cable (USB). Then install the software or driver from Dell. Generic drivers often only run the printer.

The full software (and the monitoring program) are not available for Win7. You need to use Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner) to acquire scans. XP and Vista can also use Paint. (Some versions of Vista also have Windows Fax and Scan as well as Photo Gallery that can acquire scans.)

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The reason I suggest sp2, then sp3 before running Windows update, is to save you time getting your unit back in production. If you did a Windows update after the restore to factory process, you would most likely be prompted to download and install SP2, then all the patches and updates would follow fro sp2. This way sp2 updates sp1, then sp3 updates sp2, and finally the updates and security patches for sp3 are all you need.

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God Bless !!!!!!!

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HI I HAVE JUST REPLACED THE INK IN MY CANON MP 760 PRINTER. ON THE PRINTER ITSELF HOWEVER, AFTER OPENING A DOCUMENT (WORD) TO PRINT, IT FAILS TO PRINT. THE PAPER IS STILL FED TROUGH AS THOUGH IT IS...


Check that is defined as default printer in 'installed printer' in Windows, and that you are not sending documents in printout to another non connected printer present in Windows under 'installed printers'.

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Uninstall printer from 'installed printers' in Windows (delete). Disconnect printer from USB, reinstall printer from printer software CD or downloaded driver. Connect printer to usb only after installing, or when explicitly required by software, this is important

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