Question about Oregon Scientific Interactive Globe

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Can not register my smartglobe

Just bought a smartglobe
Installed the program
ran program
screen came up asking what age group, so slected 9-14
plugged in pen
hit download
quick "progam starting downlaod" (i think, flashed by too quickly to be sure)
pen does not seem to be dowloaded
can not get screen to register product to appear
attempted to uninstall & reinstall cd, however will not allow, says access denied though I am administrator ...

I did not think this was going to take up so much time ...
my product registration code is JCHGN

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  • Anonymous Jan 25, 2009

    me pasa lo mismo, no puedo descargar el smart pen, hace mas de una hora que se estar formateando.

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SOURCE: Oregon Scientific SmartGlobe 3 - nada data error

push the cord firmley into the pen, the light will be green.

Posted on Dec 27, 2010

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Do i need a smart globe pen to operate my globe?


To use the SmartGlobe, you will need the SmartPen. It is needed to activate the location-related information for the iOs app or PC software. Replacement pens are available from Oregon Scientific if you purchased the globe used for $70. See http://www.oregonscientific.com/us/en/Kids/SmartGlobe . If you recently purchased a new globe from a store, contact the company using the information here: http://www.oregonscientific.com/us/en/service/contactus .

If you need the manual for your SmartGlobe, see http://www.oregonscientific.com/webapp/wcs/stores/servlet/ManualsView?catalogId=10001&langId=-1&storeId=10151&categoryId=11658 . There are both full manuals and a quick start guide. These are in PDF format.

I hope this helps.

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I had to switch the pen to another usb port and then it finally formatted and downloaded all of the info to it. It took a looooong time to update. Then it said it was updating the Clock. It then told me to disconnect the pen, but... I was wary of this because most usb devices require some kind of dismounting before you unplug something.

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push the cord firmley into the pen, the light will be green.

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