Question about Sony Grand WEGA KDF-60WF655 60" Rear Projection HDTV
When I turn my TV on, a blue border appears on the edge of my screen. I've also noticed that half of the picture has taken on a bluish tint. I purchased this set in February 2005 and replaced the lamp in November 2006. Can anyone please tell me what's going on with my set? Thank you!
Sounds like you have a bad light engine.
Posted on Jun 08, 2007
Sony has decided to cover this cost even without warranty.
Posted on Nov 09, 2007
I had the same 'blue' dot/blue cloud' problem but I guess I was late (Nov, 2009). Sony never offered to fix the problem but just referred me to a local service shop who did not mention any manufacturer program to fix this problem. I am extremely disappointed in Sony and have now purchased a new Samsung LCD ... good riddance and needless to say I will not purchase any Sony product in the future.
Posted on Dec 02, 2009
I have the same problem and Sony is going to replace my Optic Block free of charge (parts and labor) even though the set is out of warranty....they will do this until about Oct of 2008 so if you have this problem get on the internet and fill out the Sony request for service....they also replace the cooling fan as part of the work
Posted on Jan 22, 2008
You have a bad optic block engine. Cost will run you over $1,000.00 I have the same issue (as do many others) and Sony is not helpful.
Posted on Jul 06, 2007
Sony has issued a "Blue Dot Warranty" which is an extended warranty to fix this particular problem on select models. The warranty will expire 12/31/08, so if you have this problem you should call Sony right away to get an authorized repair center dispatched to fix the problem. There should be no charge. Sony's number is 800-222-SONY(7669)
Posted on Jul 10, 2008
We have a Sony Grand WEGA 60 inch LCD/HD TV and bought it in March of 2005 and we had the blue blob effect on the screen and Sony agreed to replace the Optical Block for free. The repair was done and then a high pitch came from our TV and with several phone calls between Sony and QServe the tech did come back free of charge to evaluate the problem. It was the fan in the Optical Block that made the high pitch sound. Sony agreed to replace the Optical Block a second time. Here is website I found was useful and I call directly to Sony about the blue blob or mapping effect on the screen. I have found calling the company direct sure made a big difference in getting the problem resolved. I hope this helps others with the same problems we had. KD
Posted on Apr 19, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 08, 2012 | Philips Sony Kdf60 Wf655 New Lamp 1 Yr...
May 06, 2012 | Sony KP-57WS500 57" Rear Projection...
Jul 25, 2010 | Sony KP-57HW40 57" Rear Projection...
May 08, 2009 | Sony KDF-E42A10 42 in. LCD Television
Mar 19, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...
Mar 18, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...
Sep 25, 2008 | Sony Grand WEGA KDF-50WE655 50" Rear...
ok,your porblem is very simple,reheat or resolder the main board your tv.
Oct 22, 2007 | Sony Grand WEGA KDP-57XBR2 57" Rear...
Apr 09, 2015 | Sony Grand WEGA KDF-60WF655 60" Rear...
4,664 people viewed this question
Usually answered in minutes!