Question about Bose (321GS) System

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Stuck dvd in the bose 321

I was watching this dvd in the system and it got stuck on this chapter. I stopped it and tried to eject the dvd. The system just displays opening.........and pressed eject again it just says closing............ It does not do anything just displays these words..........please help.

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Try unplugging the Bose system, then plug back in and press the eject button. This works for me.

Posted on Jan 18, 2009

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HI...
The case will have to be opened. A radio or TV repair place would be able to do it. But they shouldnt charge more than $35.00
Is it under warranty?

Posted on Jan 15, 2009

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Disc cant read the disc and will not eject the disc. I tried unplugging it and putting on and pushing eject. no good. what do you think bose 321 system


disc cant read the disc and will not eject the disc. I tried unplugging it and putting on and pushing eject. no good. what do you think bose 321 system ...

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My BOSE 321 GSX, was working just fine. I was listening to a CD and started storing it, then someone else tried to stop it, and pushed the on/off, source and eject buttons at the same time. Since then it...


you can open it up and see if you have broken the ac/dc converter. disc tray could have jammed it up. if you dont know much about them then try calling customer support. ^^

Jun 14, 2009 | Bose 3 2 1 GSX System

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When I press the Eject Button on the Bose 321 DVD Player the tray does not open up. I can hear the sound as if trying to open


normal issues with cd/dvd trays - gear/rubber of the tray transport worn out.

manytimes it helps if you always keep a cd/dvd in the tray (don't keep the tray empty)

it may also help if you can keep the bose 321 vertical.

May 30, 2009 | Bose 3 2 1 Series I DVD Home Entertainment...

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CD stuck in disk tray of (original) BOSE 321


NO NEED TO TEAR APART OR REPLACE THE UNIT! JUST TURN OFF THE UNIT, LEAN IT FORWARD AND A LITTLE DOWNWARD AND HIT THE LOAD BUTTON AND IT WILL OPEN. THAT'S THE TRICK!

Nov 23, 2008 | Bose 3·2·1 II System

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DVD/CD door stuck on Bose 3 2 1


On the 321 systems turn off the power and unplug the power cord from the bass module. Wait 5 minutes and plug it back in. Then, simply hit the "stop/eject" button on the media center itself (do not turn it on first)..this should release the tray unless there is a mechanical failure inside the tray mechanism itself.

Thanks to Matthew O;Neil for the the tip,...Italo

On a Lifestyle system with a tray that won't open, try this: Turn off the power to the system and unplug the power cord to the back of the media center itself. Wait 5 minutes and plug it back in. Then, simply hit the "open/close" button on the media center itself (do not turn it on first)..this should release the tray unless there is a mechanical failure inside the tray mechanism itself.

If this does not work, then call Bose when you are home with the system at 800-367-4008.

Nov 05, 2008 | Bose (321GS) System

1 Answer

Non bose dvd player for bose system


In short, you can. I did it last night. My Bose 321 DVD player is junk and it's always been junk, but I love the sound sytem. Last night, after the thing gobbled it's last DVD, I went through the whole, unplug, wait 5 minutes, plug back in, etc. and it still wouldn't eject so I ripped the DVD tray out of the thing with a pair of pliers, recovered my DVD, and slammed the tray back in, stripping all the gears and screwing up the motor in the process.
BUT, I disconnected the video cable from my Bose and plugged it into the video out on my el-cheapo Tru-Tech $99 DVD recorder. Then I ran the audio out cables from the Tru-Tech to the Aux 1 inputs on my Bose 321.
When I want to watch a DVD now, I put the DVD in my Tru-Tech, turn on the Bose, switch it to Aux 1, and I get a great picture and the Bose sound. Best of all, I don't have to plug and unplug that sorry Bose system everytime the wind blows.
They used the absolute cheapest DVD player they could get their hands on--a Toshiba model--for all the Bose 321 older models. Every single person who bought one has had these same troubles and they've made no offer to fix them.
This was my first and last Bose because of that and I hope more people stay away from Bose until they get their act together and protect their customers. $1000 for a system that eats DVDs like M&M's is ridiculous.

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1 Answer

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Try to unplug the whole system from any power source for 2 minutes to reset. Hope it will help.
Good Luck.

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2 Answers

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Please kindly check if this is d model of your 321

Nov 13, 2007 | Bose 3 2 1 GSX System

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