Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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My mybook external 500gb has seized to function, i get an install wizard. I got this after having failed to install a pcl-100k camera. Help?

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I Changed it to another electrical plug and it works fine now...

Posted on Jan 12, 2009

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Computer not recognizing MyBook when plugged in


Have a look at this article on external hard disk troubleshooting. Could be that you need to delete the USB root hub devices in the Device Manager to force Windows to recognize the device.

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WD 500GB MyBook stopped mounting on MacBook Pro


Have you tried it in another computer? I think these kind of problems can sometimes be caused by USB voltage problems, especially if your MBP has an old battery (I believe the battery is used as a power buffer to keep size of transformer down). If that doesn't work, see if you can find someone with the same HDD power supply and try switching that over. Failing that it's data recovery, you may be able to do this yourself by switching the actual hard drive into a new enclosure.

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load the driver for mac use, the external hard drive comes with cd, the mac driver should be inside, load it to your mac computer. if you donot have the cd go online to western digital and download it. just load the driver and u will be fine, make sure u connect the cable in right places.

Mar 09, 2009 | Western Digital My Book Essential Edition...

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I am having the same problem!!!! I have my time machine backups on there and I cannot access them! Class action lawsuit???

Mar 09, 2009 | Western Digital 500GB My Book World...

1 Answer

Computer suddenly not recognizing relatively new WD MyBook 640GB


Just a shot in the dark, but ..., shut down your computer and unplug the drive. Turn the hard drive off, then back on. Plug it back into the computer and restart. If it doesn't pop up, restart your computer this time with it plugged in.
Is there any noise coming from the drive? Is the green light on the front?
The same thing happened to me and the same drive, but 500gb. I did the above and it fired right back up again. You may have to delete the trial version from the drive if it on there, or from your computer if you had originally installed it.

Jan 07, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

How do you open the my book?


the easiest way is just buy a new mybook and not worry about opening the old box. they come in 500gb, 750gb and 1 terabyte.you can keep your current external and piggyback with the new

Jan 02, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

My Book, Need upgrade to make it compatible with Mac Leopard OS X. Article #1716.


1) Go to support.wdc.com 2) Click Downloads 3) Select MyBook, then your MyBook model (I selected MyBook Home, as it was appropriate to my hardware) 4) Download and install the WD Drive Manager (Mac)
Note that this software only updates the utilities that control the power button, drive lights, and capacity gauge. If the drive is otherwise not functioning properly, you'll probably need to seek alternate support: the hardware itself functions just fine for me as an external drive without installing any additional software or drivers.

May 06, 2008 | Western Digital 500GB My Book World...

1 Answer

I recently purchased a Dell XPS 420 Desktop computer, running Vista, from Dell, including a WD 500GB MyBook external hard drive. The power button did not function from the get-go, but I was able to copy...


Unfortunately if there is no driver for Vista, then your out of luck. Since Vista is a widely used OS and getting bigger, then the MyBook manufactures must create a Vista driver soon or they will be in danger of going out of business. Just wait and periodically check the MyBook website for new drivers.

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4 Answers

MyBook 500gb won't show up?


I have had this problem with several MyBook hard drives. They work fine for a bit and then the windows xp OS fails to recognize them. If they do show up the computer warns me they are not formatted. My solution does not help fix the MyBook as is. However, if you have data you must have on it this may be of help. I simply opened up the MyBook plastic case. It is different for each drive. The Pro/premiums I have found you must remove the rubber packing to get at the latch area. After I removed the bare drive from the holder I used an IDE/SATA adapter kit with external power and plugged directly into a USB port. The drive was recognized immediately and I offloaded the data. The drive actually works better now then when it was in the Mybook holder. I am taking no chances though and have switched to LaCie drives. Hope this helps somewhat.

Nov 09, 2007 | Western Digital My Book Essential Edition...

1 Answer

Mybook essential edition


Hi, As I have responded to a similar post, this is a common problem with external storage. Based on your post/description: 1. Your laptop does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the WD500GB itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it directly inside a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.

Sep 02, 2007 | Western Digital 500GB My Book World...

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