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Hi ive got a DC50 system error 9-357 how can i fix it?

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That is a black toner empty message, If it is not ourt of black ink then the toner dispenser needs to be replaced.

Posted on Jan 06, 2009

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Posted on Jan 02, 2017

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Dyson dc 50 is notsucking intothe canister


Hi there, it's Jack at Dyson.

I can confirm that it's normal for dust and debris inside the clear bin not to spin. There are ribs called 'baffles' at the base of the clear bin, which capture debris and force it to settle.

However if the machine doesn't seem to be picking up as well as it should be, there may be a blockage in the cleaner head, internal hose or airways. This is quick and easy to check for and resolve, just follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc50/dc50-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usualdc50/dc50-clearing-the-brush-bar-video

You may also want to give the two lifetime filters a wash using cold water without detergent. In normal use we recommend washing the filters at least once a month. Allow at least 24 hours for both filters to dry completely before replacing them in the machine.

I'm confident removing any blockages and giving the filters a wash will restore full performance to your DC50. But if you'd like some further help from our experts after giving this a try, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 02, 2015 | Dyson Dc50 Ball Multi-Floor 2-Tier...

Tip

Dyson DC50 / DC51 - Getting started


<utube src="6ITE3hona-4"></utube><br>How to assemble and use your new Dyson DC50 or DC51 vacuum cleaner.

on Aug 16, 2013 | Dyson DC50 Animal Upright Vacuum Cleaner

2 Answers

Dyson dc 50 is not sucking intothe canister


Hi, it's Jack at Dyson.

It's normal for dust and debris in the clear bin not to spin. There are ribs called 'baffles' at the base of the clear bin, which capture debris and force it to settle. However if the machine doesn't seem to be picking up as well as it should be, there may be a blockage in the cleaner head, internal hose or airways. This is quick and easy to check for and resolve, just follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc50/dc50-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usualdc50/dc50-clearing-the-brush-bar-video

You may also want to give the two lifetime washable filters a wash using cold water without detergent. In normal use we recommend washing the filters at least once a month. Allow at least 24 hours for both filters to dry completely before replacing them in the machine.

I'm confident removing any blockages and giving the filters a wash will restore full performance to your DC50. But if you'd like some further help from our experts after giving this a try, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 02, 2015 | Dyson Dc50 Ball Multi-Floor 2-Tier...

1 Answer

Best way to clean Dyson dc50


Hi there, it's Jack at Dyson.

We're happy to help, but can you let me know if there's a particular part of your DC50 that you're trying to clean? If possible, please include a clear description of the part in question.

Alternatively if you'd prefer, you're welcome to call our experts directly to discuss this. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Sep 20, 2014 | Dyson Dc50 Ball Multi-Floor 2-Tier...

1 Answer

How do you change the brush in a DC50


Hi there, it's Jack at Dyson.

If you need to remove and replace the brush bar in your DC50's cleaner head, our experts would be happy to talk you through this.

You'd just need to give us a call when you have your machine to hand - you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 27, 2014 | Dyson DC50 Animal Compact Ball Upright...

1 Answer

Troubleshooting dyson


Hi there, it's Jack at Dyson.

I'm sure we can help get your DC50 up and running as normal again. The best place to start is our online Support guide - it will walk you through each troubleshooting step, and help you to locate and remove any blockages: http://www.dyson.co.uk/support/dc50/dc50-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usualdc50

If you haven't washed the filters recently, this should also be done. We recommend washing both filters at least once a month, using cold water without detergent. Allow at least 24 hours for both filters to dry completely before replacing them.

I'm confident that checking for blockages and giving both filters a wash will restore full performance. But if you'd like any further advice after giving this a try, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 12, 2014 | Dyson Dc50 Ball Multi-Floor 2-Tier...

1 Answer

Comcast dc50


Hi there, it's Jack at Dyson.
From what you've described in your question, it sounds very likely that you have a blockage somewhere between the cleaner head and the bin. Please follow the steps shown in the video above to locate any obstructions from the cleaner head, and to remove any threads or hair from around the brush bar.
Once you've done this, it's also a good idea to follow the steps shown in our online Support guide for help locating blockages in the internal hose:
http://www.dyson.co.uk/support/dc50/dc50-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usualdc50/dc50-clearing-the-brush-bar-video/redirect-to-internal-hose/check-the-internal-hosedc50
If you would like any further advice from one of our experts after you've tried this, you can reach our freephone UK Helpline on 0800 298 0298. We're available from 7am-10pm, 7 days a week.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com

May 02, 2013 | Dyson Vacuums

1 Answer

Disassembly of dyson dc50


Hi there, it's Jack at Dyson.

I'm not sure which part of DC50 you're trying to remove - I've included our Getting started video below, as this shows how the machine is assembled, and may be useful to you.

If you email me directly at askdysonUK@dyson.co.uk with some further information about which parts you're trying to remove, I should be able to help.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 21, 2013 | Dyson Vacuums

1 Answer

I had windows xp running on it but then my computer went down.ive tried reinstalling windows sevral time with differrent disks but it keeps saying there a 14 error


Hi,

14 Error is related to the manual reboot required once the Drivers or operating system has been newly installed.

So after reinstalling the operating system, install all the require drivers for the hardware and reboot manually it will fix the issue.

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My battery doesn't charge anymore Canon DC50


It sounds like your battery is shot and needs to be replaced. Before you spend any money on it though, I recommend that you take your camcorder and that battery to a camera shop and have them test the battery and the camera's recharging system.

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