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Hello i tried to insert files to my western digital elements 500 gig hard drive and after a few minutes an error message say cannot copy the file and the cause is either cyclic redundency error or I/O error and the also it crashes the window explorer. The HD is under fat32. i have tried fragmentation but it still does not work.

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  • Anonymous Jan 07, 2009

    i am using windows xp system

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Hi!


What OS you are using?
If is new hard drive try to configure/format the hard drive then check it if it detected 500gig.

Posted on Jan 07, 2009

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Format the disk to NTFS. fat32 isnt ment for this disk. : ) i got the same problem. : )

Posted on Jan 06, 2009

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Hi,

This is highly probable that the external Hard disk has failed. Not your fault , but due to manufacturing fault.

Pls return to where you have bought it, and request for warranty exchange.

Thank you for coming to FixYa and rating us.

Posted on Jan 06, 2009

  • Chip Loon Ng
    Chip Loon Ng Jan 06, 2009

    Hi mr_tupac,

    What operating system are you using?


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