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Hi I have an exterbnal hard drive which for some reason is no longer showing up on my pc It doesnt show in device manager either. Atcually they are 3 external MAXTOR hard drives that have the same problem. Can u please tell me how to fix this is as I have very important data on there which needs to be recovered.

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  • midnightstud Jan 06, 2009

    I have a windows xp pro

  • midnightstud Jan 06, 2009

    Is this a live chat ??????????

  • midnightstud Jan 06, 2009

    Hello Hello

  • midnightstud Jan 06, 2009






    It says.





    Our Experts are Live and ready to assist you with your problem.

    Unlimited Chat Session - take all the time you need.


    And where are you ?I paid you for this and there is no one chating with me.


  • midnightstud Jan 06, 2009






    It says.





    Our Experts are Live and ready to assist you with your problem.

    Unlimited Chat Session - take all the time you need.


    And where are you ?I paid you for this and there is no one chating with me.


  • Chip Loon Ng
    Chip Loon Ng May 11, 2010

    Hi,

    Please advise us what OS you are using? Windows XP? or Windows Vista?


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Hi midnightstud,

As you are using Windows XP,

Have you tried using a thumbdrive? Reason is to check whether anything wrong with the USB port.

If the thumbdrive can be detected, I suggest

  • you try to change the USB cable ( connecting the hard disk to USB port )
Update us again, so we can assist you.

P.S. I am not authorized for "live" chat with you as yet. Thank you for your kind understanding.

Posted on Jan 06, 2009

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Hi
first you chake the jhumper settng in your available hard drive. make sure the jhumper are diffrent way attached in all three hard drive. for e.g. :::i , ::i: , :i::: . in that way you will arrange your jhumper in hard drive.
I sure the hard drive is show in device manager

Thank you

Posted on Jan 06, 2009

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