Question about GE GSS20IEP Side by Side Refrigerator

4 Answers

Ice maker My ice maker is freezing up at the point where the cubes exit. I also have to manually push the little flap that closes when it dispensed the ice out. But it seems that is not the only problem. Ice builds up all inside the ice cube dispenser. Is there a leak - what is causing that might melting ice?

Posted by on

  • 4 more comments 
  • mary kay Nap May 26, 2007

    great - I will look for the screw adjustment to change the water
    how would I go about checking the cycle timer?
    Is that another part to replace?

  • mary kay Nap May 30, 2007

    how do you resolve the flap that diesn't close - spray it with WD 40?

  • flyer1 Nov 26, 2007

    I am having the problem with the flap not closing and building up

    ice from the warm air getting in. The ice maker motor makes a very loud noise now when it dispenses ice. What can I do to resolve these problems?

  • Anonymous Mar 13, 2014

    Ice maker freezes up and won't dispense cubes

  • Anonymous Mar 15, 2014

    Flap stays open and water condenses and freezes at the opening

  • Anonymous Mar 27, 2014

    I have a model ED5VHEXVB06 and the little ice dispenser in the door doesn't close allowing air in causing frost. How do I fix?



4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 878 Answers

Smitty, if this is a GSS20, General Electric model you have an electronic model ice-maker. There is no water adjustment screw. Here's how the fill works; when the harvest is finished the icemaker will enter the fill cycle. The amount of water entering the mold is controlled by temperature. Before any water enters the mold has to be at least 35.6 degrees. Water entering the mold will cause the mold temperature to change, effecting the resistance of a thermistor. The first fill activates the water valve for 5 seconds. The thermistor checks the temp of the mold. If the temperature of the mold exceeds 39 degrees the icemaker will end the fill cycle and enter the freeze cycle. If the temp of the mold is still below 39 degrees, the control will assume that an insufficient amount of water entered the mold, and energize the water valve for another 2.5 seconds. Now it will check the temp again. If the mold is still below 39 degrees a third fill of 2.5 seconds will occur. You could have a thermistor that's out of spec. Usually on this model, the power LED on the icemaker will flash 1/2 second on and 1/2 second off if the thermistor is open or shorted. You could have a water valve that is not seating properly and allowing more water to enter the ice-maker. You can run a cycle on this ice maker by turning it off, then on again and pushing the feeler arm in 3 times within 15 seconds. Watch how the fill works. Anyway, outside of the excellent information posted by 24 seven, This will give you an idea of how the icemaker works. Catriver.

Posted on Jun 01, 2007


I had the same problem with the ice dispenser flap not closing properly, this cause very large build up of ice around the inside - get that sorted first.

Posted on May 30, 2007


Some systems utilize the single screw adjustment to control the timer...others adjust only the water volume. try the screw and re-post.

Posted on May 26, 2007

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 883 Answers

The first problem is solved by reducing the amount of water that pours into the ice tray. the ice maker should have an adjustment for this. pry off the cover and look for a screw adjustment. they usually adjust volume by cw is more and ccw is less water. the last problem "melting ice" is related to the first. one way that I know how these work is a complete cycle time adjustment. the final step of dispensing is to turn on a low wattage heater to help pop the cubes out. now if the timer is running too slow, not only does too much water come in, but the heater is turned on for too long and causing "melting ice". Imagine a clock running with various events triggered by the clock's rotating switch that turns on certain components at the proper time and leaves them on for a finite time. your clock may be too slow.

Posted on May 26, 2007

  • Marty marty May 26, 2007

    some systems utilize the single screw adjustment to control the timer...others adjust only the water volume. try the screw and re-post.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why does my cube ice does not dispense ice?

Check to see if the actuator is lifting up. sometimes these freeze and won't lift the arm that releases that grinding blades. It is in the back panel behind the ice bucket. Remove the bucket and hit the light switch. Then hit the ice actuator flap on the door and see if the little "stirrup" looking thing jumps up. There is usually a clicking sound when it lifts. it could be frozen or just bad.

Jul 23, 2014 | Frigidaire Refrigerators

1 Answer

My samsung rfg297aa dispenses crushed ice whether its set on crushed or cubed. why will it no longer dispense cubes?

This answer probably comes too late for you (you posted the question 9 months ago), but I want to record it here for posterity, since I had the same problem, and searching on Google for it brought up your question.
Anyway, I managed to fix this very problem by removing an ice cube that was wedged in the ice dispensing mechanism. The way this unit works is that it pushes the ice cubes through the mechanism, which always rotates the "crushing blades". When you select "cubed" ice, a lever opens up the exit chute wider, which causes the blades to simply push out the ice cubes as they pass through. When you select "crushed" ice, the lever closes the "exit" for the ice cubes to be narrower, so that the ice cubes can't be pushed through by the blades, and instead get crushed by them. I had an ice cube wedged in there that had the same effect of closing the exit to be narrower. Removing it fixed the problem.
You might want to collect all the ice cubes that have accumulated in the ice bucket in a container, empty the ice bucket, clean out the mechanism from any obstructions, and then put the ice cubes back into the ice bucket.

Feb 16, 2011 | Samsung RFG297AA (285 cu ft) Bottom...

1 Answer

My ice maker keeps freezing up and then it won't make ice cubes, water comes out, but no ice. We have taken a hair dryer and melted the ice but it came back. Why does it keep freezing up? It is a side by...

If your talking about the ice dispenser freezing up, check that the doop flap is closing properly. Sometimes a plastic eyelet will break and the flap will sit ackward. They make a kit to fix that even though they say you have to buy the whole door.

If you need further help, I’m available over the phone at

Oct 28, 2010 | KitchenAid Refrigerators

2 Answers

Icemaker dispenses crushed ice when you select cubed ice

GE has a problem with the flap on the door which lets the ice out , not closing due to a rusted solenoid behind the panel . If this flap does not close , frost will get inside the ice bin , not letting the bin flap open to let cubed use come thru, only crushed . You can defrost the ice bin front and replace the door flap solenoid easily . If this is the problem , repost about replaceing the flap solenoid for further instructions if needed .

Jul 27, 2010 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

Flap on ice dispenser door won't close

clean it again and make sure when you use it that all the ice falls out if not and its open a little it will cause it to freeze open

Jun 26, 2009 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Can't make ice cubes only crushed ice

Hi: There is a flap right where the ice dispenses. When you remove the bin you will see it when inverted. This flap has to open for the ice to be cubed. You might rember a slap as it swung open when it worked. There is a bar that runs from the flap to the back of the dispenser. Work it manually to see if it's jammed or broken. If not look at the back of the freezer and remove the metal panel if neccessary, to find the jam or defective part. I hope this helps, Jeff

Jun 02, 2009 | Frigidaire FRS3R5EMB Side by Side...

2 Answers

Ice maker is crushing ice when cube ice button is on

We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.

We found that there is a little lever on the inside of the door, on the lower right behind the ice bin, which freezes in the down position. This is a literal "freeze up", as a block of ice forms in the little well under this switch and eventually freezes the switch in place. Since the switch needs to go up to provide cubed,.. we only get crushed. On 3 separate occassions we've thawed and chipped out (carefully) this little ice dam and gotten cubed ice capability back for a few weeks. At which point it freezes again. I have no idea why water collects there in the first place.

Feb 20, 2009 | Frigidaire FRS23KF7AB Side by Side...

1 Answer

Icemaker - flap won't open, cubes collect in chute

the actuating paddle that you are depressing to dispense ice actually pushes the door open at the top of the dispensor, soundsas if thered an issue withthe actuator arm

Nov 18, 2008 | Frigidaire FRS26R4A Side by Side...

2 Answers

Ge profile refrigerator ice maker

I have a GE Profile PSW26P Stainless Steel Side by Side refrigerator that makes plenty of ice but will not dipense when the lever is pushed. The dispenser makes not sound when engaged. What do you think the problem is.

Sep 28, 2008 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

Frigidaire In Door Ice Dispenser


I had the same problem and just finished fixing it myself. 1st, slide out your ice bin about 3-4" and look underneath it. There will be a long brass rod running along the underside of the ice and goes into a little square hole below the ice maker. This rod runs the flap on the dispensor and keeps it closed for crushed ice and opens the flap for cubed ice. The is a plastic bar inside the little square hole that needs to be moved. Slide your finger onto the plastic bar inside the square hole and move it either up or down. Slide the ice bin back in and try cubed ice. If it doesn't work, move the plastic bar the other direction. This will fix your problem...........Good Luck! Dennis

Aug 01, 2008 | Refrigerators

Not finding what you are looking for?
GE GSS20IEP Side by Side Refrigerator Logo

356 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal De

Level 3 Expert

2699 Answers

Brad Goodale

Level 2 Expert

106 Answers

R.A. Ellis
R.A. Ellis

Level 3 Expert

12730 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides