Question about Casio EXILIM ZOOM EX-Z60 Digital Camera

8 Answers

Battery and Charger problems

When I put the battery in the charger the light simply flashes red and does not charge. It should be a solid red light and turn green when fully charged. Is there something I can do to fix this.

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  • Ide Koulbanis May 26, 2007

    rechargable lithium ion battery NP-20

  • Anonymous Mar 25, 2014

    when I put the battery in the charger it showed a green light which indicates a charged battery even though I do not believe the battery is charged. Could the problem be the charger?

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8 Answers

I called, but I've had my camera for a couple of years, so no free battery for me.  but still, I'd much rather replace my battery than my camera... i was getting a little freaked out.

Posted on Sep 28, 2008

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Just had the same problem with the battery with my casio and they replaced the bad battery in one minute with excellent service.

Posted on May 10, 2008

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I have to agree with the previous commenters who called the support line- I was off the phone in less than 5 minutes with a new battery shipped free of charge. 1-800-435-7732

Congrats casio- I'm buying my next one from you too.

Posted on Nov 07, 2007

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I just called the phone number from the previous poster and was treated to a courteous CSR who immediately explained that they were having a problem with their lithium batteries and that they would immediately send a replacement.  Very positive experience and very responsible service from Casio. 

Posted on Oct 29, 2007

I had the same problem, so I called the Casio customer service line at: 800-435-7732.  A real person answered the phone on the 3rd ring (amazing).  She said that it's a common problem, and they're sending me one free of charge tomorrow.
Sucks to have a problem, but I have to admit that the Casio customer service couldn't be better on this one.

Posted on Oct 23, 2007

Same issue... 6 months camera... no so much use.. now battery is dead.. red led flashing in charge... I have bought a commercial battery for 9 euros (shipment included) IT works fine...

Casio at the Phone told me there is an issue with some batteries.. I can send old one back and they will send me a new one.. but shipment is my charge...

Posted on Oct 15, 2007

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OK -read enough to realize this Casio Exillim770- as cool as it is- ...sucks on battery AND charger issues. Have had mine for 6 months an all of a sudden getting the flashing red light on the charger and no charge. Bought one on ebay (charger and battery $18) to replace - I'll post if this helps. If so, Casio's package deal stinks if only lasting 6 months.- at price of $275+.

Posted on Oct 07, 2007

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  • Master
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Only a new battery I venture what type of battery is it?

Posted on May 26, 2007

  • john ash
    john ash May 27, 2007

    That's simple then replace it with a new one.
    That will prove the battery/charge problem
    insofar if the charger does the same to the new you have a charger problem.
    then get a new charger.
    It is no bad thing to have two or more batteries.
    When my camera used rechargeable AA size I had no less then six sets -with 3 sets in the bag.
    Now I have Li-On camera I have three batteries
    with two[in a grip holder] on the camera and one in the bag
    And they get charged at the end of the day.
    Never be without a battery.

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