Question about Casio EXILIM ZOOM EX-Z60 Digital Camera
When I put the battery in the charger the light simply flashes red and does not charge. It should be a solid red light and turn green when fully charged. Is there something I can do to fix this.
I called, but I've had my camera for a couple of years, so no free battery for me. but still, I'd much rather replace my battery than my camera... i was getting a little freaked out.
Posted on Sep 28, 2008
Just had the same problem with the battery with my casio and they replaced the bad battery in one minute with excellent service.
Posted on May 10, 2008
I have to agree with the previous commenters who called the support line- I was off the phone in less than 5 minutes with a new battery shipped free of charge. 1-800-435-7732
Congrats casio- I'm buying my next one from you too.
Posted on Nov 07, 2007
I just called the phone number from the previous poster and was treated to a courteous CSR who immediately explained that they were having a problem with their lithium batteries and that they would immediately send a replacement. Very positive experience and very responsible service from Casio.
Posted on Oct 29, 2007
I had the same problem, so I called the Casio customer service line at: 800-435-7732. A real person answered the phone on the 3rd ring (amazing). She said that it's a common problem, and they're sending me one free of charge tomorrow.
Sucks to have a problem, but I have to admit that the Casio customer service couldn't be better on this one.
Posted on Oct 23, 2007
Same issue... 6 months camera... no so much use.. now battery is dead.. red led flashing in charge... I have bought a commercial battery for 9 euros (shipment included) IT works fine...
Casio at the Phone told me there is an issue with some batteries.. I can send old one back and they will send me a new one.. but shipment is my charge...
Posted on Oct 15, 2007
OK -read enough to realize this Casio Exillim770- as cool as it is- ...sucks on battery AND charger issues. Have had mine for 6 months an all of a sudden getting the flashing red light on the charger and no charge. Bought one on ebay (charger and battery $18) to replace - I'll post if this helps. If so, Casio's package deal stinks if only lasting 6 months.- at price of $275+.
Posted on Oct 07, 2007
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