Question about Xerox WorkCentre M20i All-In-One Laser Printer
You need to clean the scanner. You can try doing the shading adjustment to calabrate the scanner but most likely the mirrors are hazed up. Since you can print fine you eliminate the laser.
To do the shading adjustment, you need to press in order,,, Menu # 1934, You will see a " T "on the screen, that will be the tech mode. Press the machine status, then go to maintenance, then scroll to shading. Place 5 sheets of white paper on the glass and then run the shading adjustment. turn the machine off and on, and run copies again. But most likely you will have to take the scanner off and clean it.
If you want to clean the scanner let me know, I will send you directions on how to do that. The mirrors in that scan head tend to haze up.
Posted on Jan 06, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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