Question about Canon i9100D (Bundle) Photo Printer

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Faulty print head

My printer is telling me, via flashing lights, that i need to re-install or replace my print head. can anyone tell me how to do printer is a canon i9100, and the users guide doesn't touch on this subject at all. thanks

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Re: faulty print head

I beleive instructions are included with the new printhead From Canon's site: You may purchase a print head* for this printer through an Authorized Service Facility ( Find a Service Location) , or by calling 1-800-828-4040 between 8:00 a.m. and 12:00 a.m. midnight, EST, Monday through Sunday. When calling, speak the phrase "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance. Be sure to have your model number (i9100) or part number (QY6-0039-000) ready for the sales person. * Please be aware that the part is not returnable. That should do it Ed

Posted on May 26, 2007

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Re: faulty print head

Canon tech support team or

Posted on May 26, 2007

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Answer Part 1 of 2

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
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Open the Print Head Cover and check whether an ink tank is installed. If an ink tank is installed, push the button of the ink tank, and reinstall the ink tank properly.
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Dear Bill,
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Warm Regards,
Manoj Joseph
+91 9352008418

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