Question about Epson Stylus RX500 All-In-One InkJet Printer

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Epson RX500, Paper Jam - printing couldn't start

Everytime when I try to print. It starts normal, but when the paper starts to move, everything looks fine, paper moves straight in, then paper just stop in the middle before the printing job start, and it shows Paper Jam everything still looks fine at this point, the only thing is the printer says Paper Jam, and I cannot print anything.

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button, applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time. Worth a try. I have fixed a number of printers this way saving costly repairs. Bud

Posted on Jan 07, 2009

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Posted on Jan 02, 2017

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Hi My epson RX500 is not taking the paper, tries but then goes to paper jam


Try putting less paper in the tray. The paper you are trying to use mauy be too heavy a bond (to thick) for your printer to use.
Refer to the manufacturers user guide.

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1 Answer

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ok this looks like a paper jam, usually a paper jam is shown by a flashin light.

open the printer and check to see if any thing is obstructing the inners of the printer, turn power off whilst doing this.

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Put in blank sheets of paper in then print out from microsoft word a blank document.

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It's a problem with the paper not feeding straight. The printer will make a pass & sense the width of the paper & print accordingly. If it feeds in crooked then it sees it as being narrow & only prints to that width. Happens more easily with heavy photo paper.

Apply a bit of pressure to the paper as it feeds & it's happy days.

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1 Answer

Screeching sound


If you haven't already done so, look into the printer roller areas, and look for a piece of paper stuck somewhere, or maybe a paperclip or other foreign object which has found it's way into the mechanicals. Also, check the printhead assembly for free movement.

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