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Hey james perform a reset on the phone or contact zte to find some help. Ill help u with the reset, Power off the phone--Press and hold Vol+ key and Power key simultaneously until several blue sentences appear on the screen which are reboot system now; apply update from sdcard; wipe data/factory reset; wipe cache partition.---Use Vol+ key and Vol- key to move the cursor to "wipe data/factory reset" and press camera key to confirm it.-----There are many words "No" and one sentence "Yes -- delete all user data". Use Vol+ key and Vol- key to move the cursor to "Yes -- delete all user data". Press camera key to confim it.---The phone will finish the reseting by itselft after about 10 seconds later and then the cursor will be on "reboot system now" and press camera key to confirm it. The phone will reboot automatically. and it should fix the problem. N hey the only problem is u will lose all the data on ur phone. So take off ur SD card before u reset the phone.
To restore the ringer it will depend on what mode your phone is in:
Vibrate Mode: Sets the phone to vibrate instead of ring.
To set Vibrate Mode, with the flip open, press and hold the # key .
To return to Normal Mode, press and hold the # key again.
Sounds Off Mode: Quickly deactivate your phone's sounds when you're in a place where phone sounds would be disruptive.
From standby mode with the flip open, press and hold the lower side volume key for 3 seconds. To return to normal sounds mode, press and hold the upper side key.
Airplane Mode: Turning on Airplane Mode will disable all wireless communications.
1) With the flip open, press the Menu key. 2) Use the Directional Key (top center of phone) to scroll to 'Settings and Tools'. 3) Press the 6 key for Phone Settings. 4) Press the 1 key for Airplane Mode. 5) Use the Directional Key to highlight a setting, then press OK. On/Off
dear, the strip that connects the keypad with the other circuitry is damaged. you need to repair it or replace it...it will be checked by an expert technician of mobile that either it is to be replaced or repaired...
flip and slide mobile have this kind of problem..moreover, it depends upon the usage of phone for flip/slide... dont use it roughly, next time , it needs a lot of care..
goodluck.. hope it will fix the issue so dont forget to rate it...