Question about Microsoft Zune JS8-00001 Digital Media Player

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Its being reatarded pretty much .

I had it connected to my computer and it worked fien to put songs on ,
then i hooked it up to my laptop and it connected to it , then i went to go put songs on it and it ain tworking its making me sooo mad .

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  • 8,596 Answers

First, start simple - make sure the hold/lock switch is not activated. Reset your player. Try again one more time.

If that fails:
The laptop and the PC may be operating on different file systems (NTFS vs. FAT) - when you plugged it into the laptop, it either reformatted the player (not likely based on your symptoms) or it rejected the file system on the new computer. There is no way to resolve this issue without deleting either all the contents of your mp3 player or all the contents of your computer's hard drive. Pick a computer that you will use and stick with it, is my reccomendation.

There are at least two other possibilities - 1) the pc and the laptop have different operating systems. Once again, no way around it unless you want to load the same operating system on both computers.

2) Some laptops do not have enough power to do what they need to do AND run an mp3 player. Make sure that the USB port on the laptop is a 2.0 port. Make sure the laptop is plugged into a wall outlet, even if it normally operates fine under battery alone.

Good luck!

-Tha Mp3 Doctor

Posted on Jan 06, 2009

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