Question about Dell 926 All-In-One InkJet Printer

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Only prints pink

Cannot get my dell 926 photo printer to print black

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  • lquarry167 Jan 06, 2009

    the printer box says to allign, so I press allign and it prints a paper with two thick bright pink lines..that is it.

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  • 8,637 Answers

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

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Posted on Jan 02, 2017

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3 Answers

It does not print alignment test page can you email me one ?


How to Align a Printer Cartridge for a Dell Photo AIO 926Printers capable of producing high quality graphics and photos, like the Dell Photo All-In-One 926 printer, must have their cartridges properly aligned for best results. Typically you only need to align your printer's ink cartridges immediately after replacement. However, if documents show signs of uneven lines the cartridges being out of alignment. After aligning the cartridges print a test page to check print Instructions 1 Load printer paper into the Dell Photo 926 printer 2 Click on the start menu icon, on your computer, with your left mouse button. Left click on "Control Panel." Left click on "Hardware" and then left click on "Printers and Devices." 3 Locate and double left click on the icon for the Dell Photo 926 printer. The printer control window will open. Double left click on the "Adjust Print Options" button. 4 Click on the "Services" tab in the printer's window menu bar. Double left click on the "Align Print Cartridges" button." Left click on "align." Wait for the "Parameter" page to print. 5 Compare the figures on printed parameter page to current settings in the "Align Print Cartridges" window that has popped up on the computer. If the figures on the printed page correspond to the figures displayed in the window the cartridges are in alignment. If the figures on the page do not correspond with the figures in the window you need to set new parameters. Enter the new figures from the printed parameter page into the fields on the align print cartridges window on the computer, as directed by the prompts. 6 Click "Done" or "Okay." Exit out of all menus. Print any document and check the text and or graphics for quality.

Oct 13, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

Dell Photo 926 printer will not print with the black ink and tells me that the cartridge is incompatible even though there is ink in the cartridge and i got it from dell


Do you have a '926' or a '962' printer? You've cited each number in your problem description.

Remove the ink cartridge.
Turn the printer off.
Turn the printer on.
Reinsert the ink cartridge.

If the problem persists, contact Dell, and get them to replace it.

Nov 20, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

All in one 926 cartridge problem


maybe you need to make sure it is set for color, click start then control panel then printers ,right click on dell photo ,click printing preferences, unclick printing in black and white , i hope this helps

Jul 22, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

My Dell Photo 926 stopped printing in color. It prints in black and white. If I make a copy, it can still make a color copy. I'm stuck.


hi ,

if u can make a copy in color , rest assure ,nothing wrong with the printer .

it s only needs a setting change to be done .

is your pc running on xp r vista ?>

if xp : click start-->run-->type control printers --> your 926 printer should be displayed -->right click on printer icon and choose preferances-->..click on advanced option --more options --see if print color image in black and white is checked ? if so uncheck it

if vista : click start ---the cursor would flash on "start search "...typre printers and press enter key ...then ..your 926 printer should be displayed -->right click on printer icon and choose preferances-->..click on advanced option --more options --see if print color image in black and white is checked ? if so uncheck it

Jul 19, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

My printer dell photo 924 wont let me switch to black and white printing only and it's just using my color, it's a brand new cartridge and shows it's full. what should I do?


Had the same problem. Go to file, print then go to advanced tab and click on the more options button...then click use black cartridge to print black and white and VOILA
problem solved :D

Apr 06, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

I am trying to print in black and white on my dell photo AIO printer 926 it wont even let me check the box for to print in black and white what can I do?


The problem was that the print options had switched to print using the color cartridge to make up for my empty black ink cartridge.

After you click on print, and then click the preferences button, next go to the Advanced tab. Once there, there should be another button that says, More options. Once that tab is opened, check the box that says, "Use black cartridge to print in black and white."

I was convinced that something was wrong with my new printer cartridge and called Dell. Unfortunately, they wouldn't or couldn't help me and I just lucked up this solution.

Dec 10, 2008 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell 926 printing freezing when using remote desktop


I've had a problem with a 926 freezing at the end of printing when deleting the job from the print queue.This was as a local or network computer/printer task.I changed the print processor to winprint/NT EMF 1.008 and this cured the problem.Right click on the printer/properties/Advanced/Print processor and give it a try.HTH.
(Using Vista Ultimate)

Apr 04, 2008 | Dell 962 Photo All-In-One InkJet Printer

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