Question about Whirlpool Calypso GVW9959K Top Load Washer

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Water Leaking From Calypso, Won't Drain Completely

I have a similar problem. My Calypso won't go through a whole cycle. After cleaning up much water from a fast leak and completely emptying the water from the washer the machine seems to be leaking from somewhere on the back side near the top and spilling down. There is some type of long,tube-shaped clear plastic (almost like a a ziplock bag material) that is hanging from the possible source of the leak and when I try to cycle the machine through a rinse and spin cycle suds are emmited through and around the plastic tube. I want to take the hoses off to try to try to see if there is some type of clog but I am worried that more water will spill out as the machine appears to have much water down in the holding tank below(there is also more water in washer since I have attempted more partial cycles.) I believe this water needs to be emptied before I can run a successful cycle on the machine but there seems to be no way to get it out. PLEASE HELP!!!!

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  • Anonymous Jan 06, 2009

    Thank you for your response, however all we have ever used if HE Detergent. This particular type of detergent that was used when the machine broke was TIDE HE Frontloading not Toploading. Could this difference in HE detergents be the reason why we are having this problem?

  • BDS1111 Jan 06, 2009

    Thank you for your response, however all we have ever used if HE Detergent. This particular type of detergent that was used when the machine broke was TIDE HE Frontloading not Toploading. Could this difference in HE detergents be the reason why we are having this problem?

  • BDS1111 Jan 07, 2009

    Thanks again for the info. I emptied the water from the washer agian after messing with it for a while, took the back cover off and unplugged electricity/water hoses/drain hose from the washer and then proceeded to unhook the drain hose from its mounted postion up along the back of the washer. I discovered that this allowed the drain hose to be lower than the holding tank and allowed most all of the holding tank water to drain out into a pitcher I had to catch it. I guess that this means there is probably not a blockage? I am trying to decide whether to hook everything back up and try a dry run without detergent or to dismantle the hoses as you suggested and check for further blockages. What should I use to take the clamps off the hoses, as they appear to be very tight?

  • BDS1111 Jan 07, 2009

    I think the problem is fixed. I turned the washer on its front and took the bottom off. I used channel locks and took the hoses from their joints. The U-shaped piece that attaches to a spinning machanism as well as two different hoses was where the problem was located. There was a lot of big bathroom carpet debris from the load that was in when the washer stopped that had prevented the spinning wheel inside the u-piece to completely jam up. This appears to be the only blockage. I put everything back together and am running an empty test load right now. Thanks a lot for your help! I will be back if more problems persist though.


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The bag type device is an overflow and should never have "water"in it, but it will get suds if you are using the wrong type of soap.
you need to use "HE" soap as it is a non-sudsing soap and thats why you are getting suds leaking from your unit.
just run the rinse and spin cycle until the suds are gone. then use the right type of soap and it will work properly with no leaks.

Posted on Jan 06, 2009

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  • Tom Zwiebel
    Tom Zwiebel Jan 07, 2009

    any type of HE soap will work in your washer, there is no difference in a front loader or a top loader if they are they high efficiency units such as yours is.
    it sounds like maybe you are having a drain problem as well, but be sure that you are not using too much soap as well.
    then there are 2 things to
    check next. make sure the lid does close and lock so the machine can
    run, and if it does try to run, but wont drain, then you need to check
    the drain pump to see if it is blocked with something like a quarter or
    a sock.
    you can get to the pump from the rear panel and then be
    ready to catch the water so you can remove the hose going into the
    pump. do check both pumps, 1 is for recirculation and the other is for

  • Tom Zwiebel
    Tom Zwiebel Jan 07, 2009

    i usually use a channel lock type pliers or any type of a slip jointed pliers will do.
    i would take the hose off and see if you have a quarter or a coin in the hose.
    by taking the hose down you have proven there is no sock blocking the hose but a coin can act like a valve and turn sideways one time and then flat the next causing no drain. since you already have the water out and the back off, now would be a good time to check inside the hoses at the pump.

  • Tom Zwiebel
    Tom Zwiebel Jan 07, 2009

    nice job. glad i could be of some help.


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