Question about Brother IntelliFAX-870MC Fax

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Strange error message

I have a message in my machine's display, it says "EXT.TEL IN USE" When i pick up the handset there's no sound, and when i press the buttons i hear nothing in the headset, just the external beeps. i think that, because of this, i can neither send faxes or call out.

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  • 77 Answers

This is usually an indication that a phone is off the hook somewhere in the building. Hook up a regular phone to the wall jack that the fax is hooked up to now. Check to see that you have a dial tone. If not, then the problem is somewhere else. Hope that's it Ed

Posted on May 26, 2007

  • Edward Paulinski May 31, 2007

    If it did not fix the problem, please provide additional information, PLEASE!!!!!

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Posted on Jan 02, 2017

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System error #1 Panasonic kxtg2770


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1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


spacer.gif
spacer.gif
1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


spacer.gif
spacer.gif
1) Press FUNCTION on handset. Then, using the Navigator key, press Down (V) 4 times, Right (>) 1 time, Down (V) 7 times, Right (>) 2 times.
Handset display shows as follows.

ts_hsinset_mute.gif

*Skip this step when handset already shows as above.

2) On base unit, press MUTE. (MUTE LED flashes.)

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Dec 04, 2010 | Panasonic KX-TG2770 Phone System w/...

1 Answer

Hello! How to program automatic reception of a fax after 4 calls (at the weekends, when at office anybody isn't present. Thank you. Best regards, Veronika


hi; Receiving Both Documents and Telephone Calls Automatically: Fax/Tel Mode If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings: ??? Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting). ??? Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting). ??? Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting). 1 Press [Menu]. 2 Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>. 3 Use [{] or [}] to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>. 4 Use [{] or [}] to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>. 5 Press [Start/Copy]. 6 Use the numeric buttons, or [{] or [}] to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice. 7 Use the numeric buttons, or [{] or [}] to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>. Note ??? If paper jams, see "Troubleshooting" on page 53. ??? If the Ink Lamp lights up faxes will be received to memory. 8SEC. 22SEC. Use [{] or [}] to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6. 9 Press [Stop]. Setting ends and the fax returns to standby mode.

Oct 14, 2010 | Canon FAX-JX200

1 Answer

The fax keeps ringing it does not pick up


This sounds like the FAX mode is not set properly.

Follow these steps.
Press Menu
Press up or down arrow until it displays "Initial Setup"
Select Initial Setup
Press up or down arrow until you see "Receive Mode"
Select Receive Mode
Select your choice: Fax Only, FAX/ Tel depending on your connection.

If your fax is connected to a telephone line that shares dial tone with a handset, choose FAX/Tel
Press STOP/Exit

Jun 15, 2010 | Brother MFC-6890CDW Printer

1 Answer

Receiving fax


You need to press the "mode" button until the mode on the right side of the display says "FAX ONLY" ( if the line is just for faxes) or "FAX/TEL" ( for fax and voice calls) in the fax/tel mode it will ring with a "double ring" if it is a voice call.

Mar 09, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Error message "line not selected'


It sounds like oyur phone isn't programmed for pool access. igving the ext. access to pool A should do it.

Jan 19, 2009 | NorStar M7324 Telephone

2 Answers

Canon MP530 receive fax issues


Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting
  1. Press the <FAX> button to enter Fax mode.
  2. Press <Menu>.
  3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
  4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
  • Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  • If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  • The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
  • Set the answering machine to answer on the first or second ring.
  • The entire message should be no longer than 15

Nov 24, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Fax problem


Hi Fatimo25,
The screen on your fax machine displays how the machine is set to receive calls. TEL MODE means the machine will not auto-answer incomming calls and will operate as a normal telephone device, it will still however be able to send a fax in this setting.
Place your message on the original tray and pick up the handset, dial the number and when the distant machine answers press the start key or ask for their fax machine and when you hear the high pitched fax tone press start.
There is a button on the panel that will allow you to change the reception mode of your machine to the other settings.
Your machine is of a model that doesn't come into this country so I have no manuals to forward you. You can try however to access the SHARP web site www.sharp.ae
Hope this helps you
regards
Gavin

Oct 08, 2008 | Sharp UX CC500 Plain Paper Thermal...

1 Answer

Canon Fax Phone


It sounds like Tel/Fax mode is not set, but that the machine is likely in Fax Only mode. The JX200 has four modes of fax receipt - Fax/Tel, Manual, Answering Machine, and Fax Only. The Fax/Tel mode, which you have indicated is your desire, is meant to let the fax machine automatically switch between fax and voice calls. Documents are received automatically, and the machine rings for voice calls.

Set the mode by pressing [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically. If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings:
• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting).
• Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting).
• Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting).
1. Press [Menu].
2. Use arrows to select <DATA REGISTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>.
3. Use arrows to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>.
4. Use arrows to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>.
5. Press [Start/Copy]. The LCD displays <8SEC.>
6. Use the numeric buttons, or arrows to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice. (This is the time the machine spends checking for a fax signal before ringing for the call to be answered as a telephone call.)
7. Use the numeric buttons, or arrows to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>.
8. Use arrows to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6.
9. Press [Stop].
Setting ends and the fax returns to standby mode. The machine will now handle calls as indicated in the settings you input.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Aug 12, 2008 | Canon FAX-JX200

1 Answer

Just brought a Fax JX200 and am having great diffuclty working out a problem , problem being we also have a 2 phone dual handset and the problem is when the phone rings it goes straight to fax on all 3...


It sounds like Tel/Fax mode is not set, but that the machine is likely in Fax Only mode. The JX200 has four modes of fax receipt - Fax/Tel, Manual, Answering Machine, and Fax Only. The Fax/Tel mode, which you have indicated is your desire, is meant to let the fax machine automatically switch between fax and voice calls. Documents are received automatically, and the machine rings for voice calls.

Set the mode by pressing [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically. If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings:
• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting).
• Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting).
• Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting).
1. Press [Menu].
2. Use arrows to select <DATA REGISTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>.
3. Use arrows to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>.
4. Use arrows to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>.
5. Press [Start/Copy]. The LCD displays <8SEC.>
6. Use the numeric buttons, or arrows to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice. (This is the time the machine spends checking for a fax signal before ringing for the call to be answered as a telephone call.)
7. Use the numeric buttons, or arrows to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>.
8. Use arrows to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6.
9. Press [Stop].
Setting ends and the fax returns to standby mode. The machine will now handle calls as indicated in the settings you input.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Aug 11, 2008 | Office Equipment & Supplies

1 Answer

Not sure how to setup the tel/fax mode correctly


The JX200 has four modes of fax receipt - Fax/Tel, Manual, Answering Machine, and Fax Only. The Fax/Tel mode, which you have indicated is your desire, is meant to let the fax machine automatically switch between fax and voice calls. Documents are received automatically, and the machine rings for voice calls.

Set the mode by pressing [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically.
If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings:
• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting).
• Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting).
• Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting).
1. Press [Menu].
2. Use arrows to select <DATA REGISTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>.
3. Use arrows to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>.
4. Use arrows to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>.
5. Press [Start/Copy]. The LCD displays <8SEC.>
6. Use the numeric buttons, or arrows to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice.
7. Use the numeric buttons, or arrows to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>.
8. Use arrows to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6.
9. Press [Stop].
Setting ends and the fax returns to standby mode. The machine will now handle calls as indicated in the settings you input.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Jul 31, 2008 | Canon FAX-JX200

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