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Toshiba laptop frozen screen

My boyfriend has a toshiba laptop. it's frozen with a black screen but you could see the cursor. the cursor moves when you use the mouse. any solution as to how to get the screen back?

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  • jeffellerton Dec 28, 2009

    I have the same problem and restarting the computer does not help.I tried to restart it in safe mode and no luck .The cursor is bigger but the screen is still black.I've done a hard drive scan and you can see the scan on the screen and you can the setup for safe mode but it wont fire up into windows.Ant solutions would be helpfull

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Try restarting the computer.

Posted on Jan 06, 2009

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Screen is black


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If there's not even a flashing cursor - just a black screen - you can add a failed power unit to your list of problems.

The easiest way to check is to borrow a power unit and video card from a friend's computer. There's no need to remove your existing power unit. Simply disconnect the power cables from the motherboard and connect the spare power unit in its place.

If your computer powers up it is obviously a faulty power unit to blame. IIf there's still nothing on the screen, power down the computer and replace the video card with the spare one. If there's still nothing on the screen when you power it up then in all probability your motherboard is history

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I am using sony vaio VPCEB32FM laptop. The problem is cursor jumps while typing something in chat window or email etc.. Can some one solve my issue


Not sure if this is the problem, but when I use laptops, my arm occasionally moves over the touch mouse pad and causes it to select another area of the screen.

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The cursor is frozen in the middle of the screen.


check your keybord and mouse pin.
also press F8 key then run in safe mode
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type chkdsk /r
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then restart your pc
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then it auto restart .

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3 Answers

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Ok folks, not to sure if anyone is following this, However, I posted a problem a week or so ago, and this is an update to that problem. in Regards to my Toshiba M35x-S161 problem with the screen not coming on nor booting up. This is an update and may not be the same for all of you concerned.
I have checked the ram memory and found that to be working, and as mentioned was able to access the hard drive using a caddy to see that it is intact. However, shortly after doing so (I had copied pictures to a thumb nail for my sister), I began to experience a slowdown on my IBM laptop. It suddenly hit me, VIRUS. I scanned the IBM through Housecall, and what ever was affecting it caused house call to shut down 3 times, but did finally clean it. I pulled the Toshiba's hard drive stuck it into the Caddy and ran a scan on it using AVG and yet another IBM that is clean. After a slow scan there it was, not 1, not 2, but 3 Trojan virus plus 2 down loaders and a few other goodies. With the now cleaned Hard drive, I tried booting the Toshiba, and at first I still experienced the same problem, then a funny thing happened. I laid the laptop down an hit the side of it and poof here came the boot up. Unfortunately, it wouldn't go all the way, but enough to tell me that 'MOST LIKELY' the Virus halted the computer operation but killing the boot sector, and secondly, because it was stalled out in the boot up, it over heated, and "may have" loosened a solder connection on or near the switch or the power connector. I haven't had the time to take the unit apart yet, but plan to as soon as I can get a couple of days off.
I don't know how many of you this may help out, but at least this forum gives me a place to post my progress... will keep you updated as I can..

Dec 21, 2007 | Toshiba (K000002020) Motherboard

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