Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Icemaker not working

Icemaker broken

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Check the water inlet located at the back of the fridge.

Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:

Appliance Parts From PartSelect

Appliance Parts Pros

Posted on May 22, 2009


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There are many problems that will prevent the ice maker from working. It could be frozen over, the inlet water valve could be inoperable, the harvest thermostat may be bad. If you can remove the ice maker, you might be able to tell what might be the problem.

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Most icemakers have their own brains so to speak all they need is power, low temp, and water to work.So check the water supply to the unit and use a test cord to check the water valve. It could be not cold enough in the freezer ,check temp and shrouds etc.
once you've ruled out outside influences you've got to dismantle the unit and check microswitches and stats all the while on the lookout for something thats broken lol

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It probably broken, these do not normally just come out. Please go to and click on the parts distributor search engine. These parts are available and this icemaker can be repaired. It's a little tricky to replace, but it can be done. Make sure to cut the power when working inside this icemaker.

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the icemaker will run at 120v ac +- 10% so 108 v is within range altho marginally. since you have the icemaker removed. remove the front cover and check to see if the drive gear is broken or if the 2 center pins that hold the gear in place are twisted or broken. this is most likely the problem. the motor module can be replace very easily part # is 8201515

the normal home position for this icemaker is at the 2:00 position facing the front of the icemaker. if it is any other position the motor module is almost always the culprit..

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if you remove the icemaker there is a white cover over the head of the icemaker, pull the cover off. youll see a gear in the center. in the middle of that gear there are two plastic tabs that hold it in place one or both of the tabs may be broken cause a bad conection behind the wheel. if tabs are broken you need a icemaker modual (part the gear is attatched to) if not broken you need a watervalve located on the bottom right side behind the freezer

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