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I have a kenmore side by side refrigerator from 1988 model number 3638597780 serial number b8512188. i dont know what the model is. it has 27 on the door handle. the back wall in the freezer will freeze to a block of ice. what is causing this. the food in the freezer is froze but the ice maker makes ice half the time. the refrigerator part is cool but not cold.

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Is the evaporator fan working correctly? Alsso is the drain line clear? those arethe things to look at first. if they are aorking properly then check to see if the damper are not in a bind or stuck. Good Luck with this.

Posted on Jan 06, 2009

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Hello Nancy;

My name is Peter. I am a retired field service refrigeration technician.

The production year is based on your unit serial number. Both the serial number and month and year of manufacture is on a label in your fresh food section, on the side wall near the top.

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Cool tool: How to decode the date of manufacturer by knowing the model and...


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When you have the full model and serial number (all numbers, all letters) point your web browser here:

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