Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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Keyboard not functioning properly

I have a Microsoft Wireless Comfort Keyboard 4000. Sometimes when typing, the cursor jumps to the beginning of the sentence/line. Other times, the application quits. Is there a fix for this? I just bought this keyboard and am running Vista 32.

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  • Samuel Yeung Jan 07, 2009

    i have similar problem but its much worse.  I used to have windows XP and my wireless laser desktop 6000v2 keyboard seemed to work fine.  I then upgraded to vista 32bit recently and problems began to arise.  At certain times my keyboard will just go funny and begin to lose control and kept keying in random keys... I practially tried everything to resolve the problem (reinstalling the software, change channels millions of times on the transeiver, change batteries, change channels on my wireless router to avoid interference) and the problem still persists... I really wonder wot is going on since i didnt have any problems in XP!!!

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I had a similar problem with a new MS 4000 Keyboard. I found that I had two versions of the IntellPoint software on my Vista system. I uninstalled the older version (which came with my new computer) and the keyboard seems to be working well now. Check your system via the Control Panel, Install/Uninstall Programs and look for the MS IntellPoint software. Good luck.

Posted on Jan 17, 2009

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Start simple - unplug and replug the cord that connects the keyboard to your computer. Try typing again. If it still does not work, restart your computer. If it still does not work after restart, go to Microsoft's website, and redownload the drivers/software for the keyboard. Good luck!

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