Question about SanDisk Sansa Clip MP3 Player

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I am trying to get a SanDisk Sansa Clip player to communicate and get hooked up with my computer. I have been getting a code 28 message, and I downloaded the MTP POrtability update from Micorsoft, but things still aren't working out, as I'm now still getting "A service installation section in this INF is invalid" and I can't figure out what's going on....

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Applies to the following Operating Systems:

  1. Windows Vista
The device appears properly in Device Manager and My Computer, but is not recognized in Windows Media Player and cannot be synced.
STEP1 - Download the appropriate hotfix from Microsoft
  1. Download the hotfix from http://support.microsoft.com/kb/939211
  2. Run the hotfix.
  3. Connect the device to the PC.
If this article did not resolve your issue, please contact the manufacturer at support@sansa.com.

-Tha Mp3 Doctor

Posted on Jan 09, 2009

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How do I delete 30mbs from my sansa clip the message is: not enough space for music DB. Please free 30mbs


Hello,

The player needs free memory to build its database for playlists to playback.

To free memory on your player:
1. Connect to a computer
2. Save a backup of (preferred all) songs to a location on the computer
3. Delete some files off the player to free at least 30 MB memory in the Sansa Clip

Use the manual for how to connect and delete music files.
Clip manual:
http://mp3support.sandisk.com/sansa/UserManual/CLIP/CLIP_UM_English.pdf

Need more help ? Just add a comment in this thread.

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Sansa clip code 10 error


The solution for a Code 10 error is always to unplug the mp3 player from the computer, uninstall all software related to the hardware (in this case, uninstall all Sansa-related software), restart your computer, reinstall all software from the installation CD (you can also get it from Sandisk's website if you have lost the CD), restart the computer one more time, and THEN replug the mp3 player.

There MIGHT be an easier way - you can try running the Sansa Recovery Tool - but Code 10 is almost universally an uninstall/reinstall situation.

-Tha Mp3 Doctor

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I connected my new sansa clip player to my computer but its not letting me get in the folder.


Double-click My Computer, double-click the Sansa icon - you will now see the folders

The detailed instructions are in the user manual:
http://www.sandisk.com/sansa/assets/English/products/Clip/Clip_userguide_en.pdf

-Tha Mp3 Doctor
xx

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The Sandisk website has the software that you need.

Dec 10, 2008 | SanDisk Sansa Clip MP3 Player

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Grab the software from Sandisk's website and try again. If that fails, upgrade your XP to SP2 or 3.

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