Question about HP Photosmart C5280 InkJet Printer

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I have a Photosmart C5280 Have changed colour cartridge for the first time Alignment has failed twice Book tells me to contact you Print cartridge alignment failed.

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  • Anonymous Feb 04, 2009

    wont align cartiage staal

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# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.
then try to print if the alignment fails then you need to change the cart in the
printer if its original hp new cart then get replaced .....

Good luck..


Posted on Jan 06, 2009

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1 Answer

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If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

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Please follow the below steps. After evry step, if the cartridges are not allign automatically, allign it manually by the below steps.
To align the cartridges from the All-in-One

1. Load letter or A4 unused plain white paper into the input tray.
2. Press Setup.
3. Then scroll using the down arrow key and select Tools then select Align print cartridge or Align printer.

STEP 1.
Please take out all the cartridges and clean the copper contacts with the help of a lint free cloth and the water.
STEP 2.
1. Un plug the power chord from the back of the printer.
2. Press and hold the power button of the printer.Wait for 30 seconds.
3. While holding the power button, re-plug the power cable.
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1. Unplug the power cable from printer when the printer is powered on.

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You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

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You must replace both with new GENUINE HP ink cartridges at the same time or alignment will fail.

This is how HP makes their money.

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Its the cartridges...... you will have to get more or new ones. I changed mine after a week of fiddling around - and printer worked perfectly. Wish the error message had been specific, then I would not have wasted all my time. The cartridges that didnt work were brand new HP 350 and 351 cartridges - straight from the packets, but the printer "didnt like them"..... A waste of money but Im going to try and put them back into machine tomrrow and see if I can fool it!!!

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