Question about Sony Handycam CCDTRV118 Camcorder

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Eject button for cassette not working

The camera worked fine yesterday. Today when it was turned on - it gave off a high frequency beep and the flashing symbol (for ejecting the cassette) although there is no cassette in it AND the metal cassette holder that is supposed to automatically release when pressed is not releasing. Something must be stuck maybe? It was brought to my daughter's school to video tape something and they said it worked fine when they tested it but then when they turned it on a bit later to record - it did this (and made a grinding noise briefly). I'd appreciate any suggestions.

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Look for a small pinhole to insert a pin to reset while powered up

Posted on May 25, 2007

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Re-insert the cassette error message


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Apr 12, 2010 | Sony Handycam DCR-TRV280 Digital Camcorder

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The cassette is stuck and the player will not eject it. when you turn it on it just makes a beeping noise.


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.

IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
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  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
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Aug 11, 2009 | Sony Hi8 CCD-TRV138 Camcorder

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Optura 20 worked fine yesterday. Now it repeats eject tape over &


try laying it on its side and giving it a firm tap.....thats what other people have been doing an it worked.....we will see......

Apr 17, 2009 | Canon Optura 20 Mini DV Digital Camcorder

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Will not accept cassette - keeps responding "eject cassette"


Had the same problem and took the battery out of the camera to reset. Worked fine after that.

Mar 28, 2009 | Canon ZR300 Mini DV Digital Camcorder

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Can not eject tape


I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

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If you open the eject thingy like normal then look for a small white plastic tap. its located right underneath the "start/stop" text you see on the back end of the camera (where the record-button is). You´ll need something like a small screwdriver or similar. Press it and and the tape ejects like normal. Worked for me. Saved me the repair bill :)

Jul 22, 2008 | Sony Handycam DCR-HC40 Mini DV Digital...

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Inserted cassete in wrong way in Sony camcorder CCDTRV68, not ejecting cassette Error codeC32:20


Sony camcorders C:31:23 error
Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.
good luck
please mark the post with a fixya

Dec 24, 2007 | Sony Handycam CCD-TRV68 Camcorder

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Cannot record or play


I had the same thing happen to my Sony DCR-TR7000 NTSC. I plugged in the AC power supply and it worked fine. So I fully recharged the battery, removed the Hi8MP cassette that was in it, put in a new one. The problem went away and when I reloaded the old cassette, the problem was gone. Don't know why, but this process seemed to fix it.

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Can not load any cassette even empty cassette holder can not be closed.


I had the same problem and solved it by removing the battery to allow the camera to reset. Worked fine after that.

Sep 24, 2006 | Sony Handycam CCD-TRV11 8mm Analog...

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