I can't get my aol email in my iPhone I have tried
*Important* Before attempting any of the below steps, please make sure your device has been properly backed up either to your computer or iCloud.
1. Confirm that you are able to sign in with the same user information on AOL's website. If you are unable to, the fix may be as simple as resetting your email password through AOL. (This step should be completed online, not on your iPhone.
2. Are you running the latest iOS? (If unsure, tap "settings" on the iPhone, then "General", and the 2nd tab within General should read "Software Update".) This tab will let you know whether or not your iPhone is completely up to date. If it is proceed to Step 3. If not, simply tap the Update tab and see if it fixes the issue. The majority of iPhone problems can be fixed with a simple software update.
3. Remove all email from the phone under the "mail, contacts, and calendars" in the "Settings" app. Once all email accounts have been deleted from the phone, restart the device and input the email information again only this time choose "Microsoft Exchange" as the account type. If you are unfamiliar with setting up an Exchange account read below -- Email: your AOL email address spelled correctly -- Domain: AOL.com -- Username: AOL username (usually your email address) -- Password: your AOL sign in/email passwordOnce the information is entered correctly, hit the "Next" button in the top right hand corner. Upon verification you will be prompted for the "Server" underneath the "Email" tab. -- Server: imap.aol.comIf none of the above fixes this issue, I would recommend visiting the nearest Apple store as they will either DFU the phone (replace the firmware) or give you a brand new phone. Hope this helps,
Jan 05, 2013 |