When we place CDs in and close it you can hear it running. The display says "reading" for a long time and then we get "no disc" and the changer continues to spin and read each CD space. Is the problem the eye not being able to read? The CDs we are using are the same that ran in the stereo previously. If the problem is the eye is this expensive and can it be replaced by us and if so where would we get the part? The system is 1 1/2 years old and was a Christmas present for my 16 year old son and I feel terrible that it is not working properly.
I greatly appreciate any and all help!
I found that if I never buy another product from RCA or Thompson, I don't have a problem. It never worked right out of the box,(it was a present so had no where to return it to), but iot made a terrific target at 50 yards for my rifle.
I got mine to work. Not exactly sure what I did but I think this is how it went:
I think I inserted 3 CDs. I went to tape mode (or game mode) and waited for a while. I heard the disc tray making a noise without me doing anything. Then I pressed disk skip while still in the other mode (tape or game). The stereo spun the disc after skipping to the next disc. I waited again until the disc stopped spinning. Then I went to disc mode. I think I let it read the disc by itself and it showed the tracks and the time on the LCD display. I pressed play and it played!
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THE CD50 DOOR MECH IS BELT DRIVEN IF THE BELT IS WORN THE DOOR OPEN/CLOSE SWITCH WHICH IS TRIGGERED BY THE MAIN CAM UNDER THE MECH MAY NOT BE FULLY CLOSED OR THE SWITCH MAY NEED CLEANING,ITS A LEAF SWITCH.THE MOST COMMON REASON FOR THE DISC TO SPIN BUT NOT READING DISC IS DISC MOTOR NOT GETTING UP TO CORRECT SPEED.IT CAN BE REMOVED,DISMANTLED AND LUBRICATED BUT CARE MUST BE TAKEN TO MEASURE THE TURNTABLE HEIGHT,BEST MEASURED FROM THE BASE OF TURNTABLE TO CHASSIS WITH FEELER GAUGE,CAUTION THE MOTOR SHAFT HAS SEVERAL VERY FINE WASHERS INSTALLED DONT LOSE THEM.
Sounds like you probably have a stretched belt on the load motor. Unplug the unit and remove the case which will expose the load motor. Plug in and turn on and press tray in button. You should hear the motor run and if you can see the belt you should see it slipping. Some belts are easy to change, and some are next to impossible. If you have to disassemble anything be sure that you note the position of everything as the timing of the tray, door, laser and most items in the unit is very critical. Let me know if you need more help.
The unit is a 3 disc changer usually when these kind of problems occur there are quite a number of possible solutions. When i faced such a problem it was due to the current being low. Then it was 200 volts instead of 220 so check yours and determine if the current is adequate otherwise you can get a voltage regulator. On the other hand this happens when the lens is dirty or the CD is not properly placed but the second option is usually an off case. Generally to solve the problem take out the unit from the mains for about 20 mins. If you have the technical know how you can open the unit and try to clean around the CD tray. This should be done with utmost care as damageable components are around the tray(this is not compulsory if you cant). After about 20 mins pug the unit back Next get a CD lens cleaner and run it in the system to clean the lens of the unit. put in a single disc and attempt to play. At this point the unit should function fine. Hope this solution has been helpful?
Run a "Laser Lens Cleaner" thru the unit a couple times. Use one that takes fluid, you can find them at just about any retail store for 15-20. If that doesn't solve it, it needs to be repaired. At that point weigh the cost over replacement. A new transport usually will cost 100-150 on average for parts and labor. Hope this helps
You might try running a cleaning CD in it (which cleans the lazer lens). These are available from Wal Mart and many other sources. If a cleaning doesn't get it going, then you may have a lazer that is weakening and might need to be replaced (sorry!). Hope just a good lens cleaning will do the trick.
Try a lens cleaner cd, as when the lens gets misaligned or if it's quite old, it will find it harder to read a DVD as the tracks are much closer together than that of a VCD as they are cd's and their tracks are wider apart and easier to read.