Question about HP Photosmart C6180 All-In-One InkJet Printer

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I cant seem to send a fax

Whenever i try to send a fax it doesnt have a dial tone it only starts beeping . PLEASE HELP ME WITH THIS PROBLEM.

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  • raizzindelac Jan 08, 2009

    oh its ok, i already fixed it



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  • Master
  • 2,120 Answers

Check the phone line with a regular phone.

Posted on Jan 06, 2009

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1 Answer

HOW DO I un-lock the scanner on a Brother MFC 7420?


Unfortunately, the MFC-7420 doesn't have a physical lock switch. You need to turn off the all-in-one and wait for the unit to clear its memory. If the error recurs after you press the power button again, wait 30 minutes and try again. (Note: you will lose any faxes that are in memory. See the User Guide page 11-5 to save this information.) You can find the manual on the Brother support page for the MFC-7420: https://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7420 . Click on the Manuals & Documents tab. Then click on the Manuals on our Online Solution Center for the English version of the manual. The direct link to the User Guide is currently: http://download.brother.com/welcome/doc000387/ALLFB_UsaEngUsr_B.pdf .

You can also try unplugging the all-in-one for several minutes to reset the error codes. If the error persists, contact Brother if the MFC-7420 is still under warranty (1 year). If it isn't under warranty, consider replacing the unit. The repair costs may be unreasonable.

I hope this helps.

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Open Printers and Faxes. Open printer. Highlight jobs and Right click > Cancel, or Documents > Cancel.
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Why won't the fax work? If it is giving you an error message, what is the message?

If you are not getting a dial tone when faxing, unplug the fax from the phone line and plug a working phone in, and see if the phone gets a dial tone. If it doesn't, there is a problem with your phone line.

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Chances are that you didn't lock down the scanner when you moved the unit. You can attempt to open the unit and move the scanner bar manually to reset it. HPs are very difficult beasts when it comes to their power up check out. It must be fully functional...including all cartridges...to work in most cases. Good luck.

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