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I used kitchenaid cooktop cleaner but cannot remove burnt on stains. what do I use? This is a brand new cooktop-ceramic glass

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  • suell517 Jan 07, 2009

    Thank you for your suggestion. I will try it. Kitchenaid recommends using a razor type scraper. Does this work or will it scratch the surface? Thank you.

  • Anonymous Apr 16, 2009

    Maytag MEC5430 purchased in summer, 2003. Dark stains showing which appear to be on the underside of the cooktop. I've tried scraping, cooktop cleaners, and "green products" which are supposed to remove stains. Nothing has made any improvement.



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Make sure you are using the cleaner properly.
best way is to put it on like you would wax a car.
put on a heavy coating of cleaner and then let it dry, once it is fully dry, then use a wet towel and wipe it off, then dry with another towel and polish it to a shine. this should allow the stain to be absorbed into the cleaner and then will leave a "wax" on the surface to help prevent any future stains from happening.
if this doesnt work, then put on more cleaner and lay a wet paper towel over the stained area and cleaner. this will allow the cleaner to dry slower and should help to remove any stains.
by the way not all stains will come off the first or second cleaning.
just keep trying and the stain will come off. and if you get a spill again, wipe it off as soon as you can, even if the glass top is hot, it will help.

Posted on Jan 06, 2009

  • Tom Zwiebel
    Tom Zwiebel Jan 07, 2009

    yes a single edge razor blade will not harm the surface but it usually only works to remove thick particles and not the stains that you have. if you need to, then use the blade but i think the soaking method will do you the best job.

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Sudha3025 -
Sorry to hear you're having trouble getting your cooktop clean.
You mention you are using a glass-ceramic cleaner but I would also suggest scrapping the stains with a NEW metal razor scraper. A cooktop scraper is similar to one you would use to scrape paint off your windowpanes at home and you can typically find them at a hardware store. The razor won't damage the surface like other abrasive sponges might. For best results, hold the scraper at approximately a 30 degree angle to the cooktop and protect your hands by wearing an oven mitt.
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