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Cropping etc is usually more easily done on your laptop or computer. Not all cameras have the ability to do it in camera. Connect the camera to your computer, or remove the card and put it in a computer and you can edit them to your hearts content :)
With the lens lock up,you really need to know cameras.The pic on an LCD screen is it?Sometimes to get a focus,you need to hold the picture take button down,maybe about halfway.If that does not work,something is very wrong.Perhaps try taking a couple of photos and see the results.If you desire to attempt to repair it,you will definitely need patience.In the end,you may get frustrated,waste alot of time nd return it anyway.Actually,come to think of it,since it is new,I would contact who you purchased it from,I assume a company not a person?and see what they may do for you.If they do not do anything satisfactory,call Polaroid.When someone answers,immediately ask for a supervisor.The people who answer do not have much authority.A supervisor will get results of some kind.Good luck and I hope you get a free fix.Greg
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
Most of these kinds of errors come as a result of some kind of impact, sand or dirt exposure, possible water damage, or some other problem with the lens. There is a possibility that the lens is off track. Try pulling or pushing (not too hard either way) and see if it may be off track and return it to the correct setting. Since it is not working anyway, try the above a few times and then test the camera to work right. I have fixed more than one with similar (off track problems) and they worked good after wards. Worth a try. If nothing works, I suggest to sell it (include all that you have with the sale) on a site such as Ebay as parts, or as is repair. It should bring something like $20.00 to $50.00. The LCD is worth something over $15.00 alone. The other parts of the camera has value to those who repair cameras.
This usually means something has been slightly damaged on the lens system. It probably has some kind of impact. Also if sand or water gets inside the lens system this can happen as well. You may think that this is normal wear and tear, I do not think so. Something causes errors like this. Dust, dirt, water, sand, or some kind of impact will cause this kind of thing. To fix this may be harder than a person realizes on the surface. It must be determined what is causing this in the first place. Carefully examine the whole lens system when in and when out.
Just keep pulling on the back plate with the lcd towards you. The shiny thing will eventually pop off. It doesn't feel right while you're doing it. It feels as if you will break it. But I just kept taking the back off and it just popped off the shiny thing.
The "stuff" you see on your screen is some of the icons that Canon uses and is perfectly normal--the problem is that nothing from the outside world is getting to the screen, so it's black. Could be a broken CCD (not good--see www.usa.canon.com about fixing it) but let's try some easy stuff first, like pressing the DISP. button below your viewfinder once or twice. Also, eliminate the obvious: when you turn on the camera, does the lens pop out? Does the black metal lens cover open up so you can see the lens? Try removing and replacing the batteries. Also, if you feel adventurous, reset the camera to its defaults--i.e., wipe out any changes you may have made by accident--by removing/replacing the CR1220 date battery under the rubber cover at the side of the camera (you'll have to reset the time and date after you reinstall it).
From your description, it sounds like what I've seen described by other people when something has come loose inside-- maybe a cable. If you do a search, I know there are posts where [crazy] people have pried open the guts of their cameras and have written out a step-by-step tutorial on what's in there. If you didn't feel comfy going that route, you might be able to send it to Sony for repair.
My vote, if the camera works okay otherwise, would be to just live with it.