Question about HP Printers & Copiers

1 Answer

Trouble with scanning and printing

We changed the ink cartridge tonight. Following that we followed the directions by printing the scan page. When scanning it will not detect to align the cartridge to print. This is the message that the scanner/printer is telling. Can you please address this and possibly give us directions as to how we can fix this issue. The model we have is the HP Photosmart C4200 All-In-One.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 91 Answers

One of my friend faced a similar problem and he referred this link
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00880901&lc=en&cc=us&dlc=en&product=3192753&lang=en

Please let us know if the solution solved the problem and kindly rate.

Posted on Jan 06, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp 2540 deskjet. Just replaced BOTH cartridges with genuine HP ink 60. Printer still flashes on the cartridges being empty. Error message. I cannot print anything. I can scan but that is all.


Per HP: After installing a new print cartridge, a message appears on the front panel that the print cartridge is low on ink. This may be caused by installing the cartridges with the power turned off. Cartridges should always be installed with the power turned on.

Found the following directions online:
How to Replace an Empty Ink Cartridge in the HP Deskjet 2540 All in One...

May 20, 2016 | HP Printers & Copiers

1 Answer

U162 error on black ink cannon printer


This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.


If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

Nov 20, 2012 | Canon PIXMA MX340 Wireless Office...

1 Answer

I cant find wheres the ink in my printer


The following steps will definitely help you :
  1. Make certain that the machine is turned on, raise the Scanning Unit (Printer Cover) with mutually hands, and then pull the Scanning Unit Support (A) down into position.
  2. Take out a innovative cartridge from its casing and smoothly eradicate the orange protective tape in the direction of the arrow.
  3. Interleave the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot
  4. Push up on the facade of the cartridge until it locks into place. (A click resonance will be heard when the cartridge is sheltered in place.)
  5. Confirm that the ink cartridges are installed properly.
  6. Fold the scanning unit support and shut the scanning unit (printer cover).
  7. Hang around until the preparatory operation is completed; it takes about one to two minutes.

Dec 22, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Hi. I cant get my printer to allign. I've just replaced the black ink cartridge and when i put the allignment page inside the scanner it wont scan


Did you try to align the unit manually or with the computer?



Alignment page does not print

1 Make sure you remove the sticker and transparent tape from both print

cartridges.

2 Make sure the color print cartridge is secure in the left carrier and the black

print cartridge is secure in the right carrier.
3 Make sure you loaded the paper correctly and did not force the paper into
the printer.

Aligning your print cartridges without a computer

Make sure you follow the steps on the Setup sheet to complete hardware

installation. Continue with the following steps to optimize print quality.

1 Make sure you have loaded paper into the paper support, and then press

and hold Scan for three seconds. For help, see "Using the control panel"

on page 4.

An alignment page prints.

2 Place the printed alignment page onto the scanner glass.

3 Press Scan. For help, see "Using the control panel" on page 4.

Once scanning is complete, your print cartridges are aligned for optimal
print quality.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.

Thanks, Joe

Nov 15, 2010 | Lexmark X2550 All-In-One Printer

2 Answers

How do I get a meter reading of number of copies?


Here you go.

  1. Press the [Reports] button on the Control Panel

    m15-console-report-but.jpg

  2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
  3. Press the [Enter] button.

    The System Data list will be printed with the following information:
    • Total Page Counts: Total number of pages printed
    • CRU Prints: Number of pages printed using the current Toner (Dry Ink) Cartridge
    • Replaced Toner Counts: Number of new Toner Cartridges installed in the machine
    • Replaced Drum Counts: Number of new Drum Cartridges installed in the machine
    • Current Drum Page Counts: Number of pages printed using the current Drum Cartridge
    • Platen Scan Page Counts: Number of pages scanned using the Document Glass
    • ADF Scan Page Counts: Number of pages scanned using the Automatic Document Feeder (ADF)

Feb 10, 2010 | Xerox WorkCentre M15i Laser Printer

1 Answer

I have a Kodak Easyshare 5500. I have run out of colour ink and when I turn the printer on the following message is displayed: "Color ink cartridge needs replacing. Replace color ink cartridge." The...


When you scan it prints what you scan does it not? So you have no ink, your car doesn't run if it has no gas,so the solution is to stock up on ink if you wish to stay productive . No down time then..OK

Feb 07, 2010 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

How do I change the ink cartridge on my Dell 810 printer


Hello,

Ink Cartridge Maintenance Replacing an Ink Cartridge
  1. Turn on your printer.

  2. Lift the printer unit, and position the scanner support between the tabs to hold it open.

rcrtdro1.jpg
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
  1. Press down on the ink cartridge lever to raise the ink cartridge lid.

rcrtrm1.jpg
  1. Remove the old ink cartridge.

rcrtrm2.jpg
  1. Dispose of the old cartridge properly.

  2. If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.

rtaperm.jpg
  1. Insert the new ink cartridge.

rcrtrm3.jpg
  1. Snap the lid closed.

rcrtrm4.jpg
  1. Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed.

rcrtdrc1.jpg Aligning an Ink Cartridge You may need to align the ink cartridge when characters are not properly formed or are not aligned at the left margin, or when vertical or straight lines appear wavy.
To align the ink cartridge:
  1. Load plain paper. For more information, see Loading Paper.

  2. In Windows XP, click Start® Control Panel® Printers and Other Hardware® Printers and Faxes.

In Windows 2000, click Start® Settings® Printers.
  1. Right-click the Dell AIO 810 icon.

  2. Click Printing Preferences.

The Printing Preferences dialog box opens.
  1. Click the Maintenance tab.

  2. Click Align Print Cartridge.

  3. Click Print.

A blue and black alignment page prints.
  1. After the alignment page has finished printing, place the page face-down on the scanner glass. Make sure the upper left corner of the front of the page aligns with the arrow on the printer.

rscangls.jpg
  1. Press the Scan button scanicoa.jpg .

The page is scanned. When the scan is complete, the cartridge is aligned. You may discard the alignment page when the alignment is complete.

Please download the manual from the link below and go to chapter Ink Cartridge Maintenance:

http://support.dell.com/support/edocs/systems/PRN810/en/ug/ug_en.zip

Hope it helped.

Nov 22, 2009 | Printers & Copiers

1 Answer

Bold lines on Fax and Scan


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below: 
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.  2. Select "Clean and Fix Horizontal streaks."  Click on "Print". This will produce a printed page. 
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps. 
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below: 
1. Please open the "Solution center" again and go to the "Maintenance" Tab.  2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.  3. Get a damp paper towel.  4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.  5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.  6. Next dab the cartridge on the towel to make sure that the ink is flowing.  7. Snap the cartridges back into the printer.  8. On your computer, select "Old Cartridge install."  9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

May 26, 2009 | Lexmark X7550 InkJet Printer

4 Answers

I wish to read the total copy count on Xerox WorkCentre M15i


You have to print out the meter report.
  1. Press the [Reports] button on the Control Panel

    m15-console-report-but.jpg

  2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
  3. Press the [Enter] button.

    The System Data list will be printed with the following information:
    • Total Page Counts: Total number of pages printed
    • CRU Prints: Number of pages printed using the current Toner (Dry Ink) Cartridge
    • Replaced Toner Counts: Number of new Toner Cartridges installed in the machine
    • Replaced Drum Counts: Number of new Drum Cartridges installed in the machine
    • Current Drum Page Counts: Number of pages printed using the current Drum Cartridge
    • Platen Scan Page Counts: Number of pages scanned using the Document Glass
    • ADF Scan Page Counts: Number of pages scann

Apr 19, 2009 | Xerox WorkCentre M15i Laser Printer

4 Answers

Inaccurate error message


According to Canon's website:

Details Print Friendly Version Issue: ERROR LCD: More than one ink tank of the following color is installed U071
Solution: Replace defective ink tank (MP500 / MP800)

Replacing An Ink Tank Use the following procedure to replace empty ink tanks or when an ink tank error appears.
  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.).

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press the ink tank's tab (1), then remove it from the slot (2).

    sj403118.jpg

  5. Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.

    05sj00141_05_en.jpg

    Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.

    05sj00141_06.jpg


    <4> Tape is completely removed.

    <5> Tape remains. Remove the orange protective cap located on the bottom of the ink tank by twisting as shown in the diagram.

    Caution: Do not touch the ink tank contact <6>. Doing so may cause printing problems. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Do not reattach the protective cap once you have removed it.

  6. Insert ink tanks into the print head.

    Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif


  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.


    Note: Click for Ink Tank Lamp indications.

  8. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.
  • On: The printer is ready to print.
  • Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
  • Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
  • Off: An error has occurred and the printer is not ready to print.

Aug 14, 2007 | Canon Pixma MP500 All-In-One InkJet...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

86 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96738 Answers

k24674

Level 3 Expert

7993 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...