Question about HP Office Equipment & Supplies
We changed the ink cartridge tonight. Following that we followed the directions by printing the scan page. When scanning it will not detect to align the cartridge to print. This is the message that the scanner/printer is telling. Can you please address this and possibly give us directions as to how we can fix this issue. The model we have is the HP Photosmart C4200 All-In-One.
One of my friend faced a similar problem and he referred this link
Please let us know if the solution solved the problem and kindly rate.
Posted on Jan 06, 2009
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Posted on Jan 02, 2017
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Did you try to align the unit manually or with the computer?
Alignment page does not print
1 Make sure you remove the sticker and transparent tape from both print
2 Make sure the color print cartridge is secure in the left carrier and the black
print cartridge is secure in the right carrier.
3 Make sure you loaded the paper correctly and did not force the paper into
Aligning your print cartridges without a computer
Make sure you follow the steps on the Setup sheet to complete hardware
installation. Continue with the following steps to optimize print quality.
1 Make sure you have loaded paper into the paper support, and then press
and hold Scan for three seconds. For help, see "Using the control panel"
on page 4.
An alignment page prints.
2 Place the printed alignment page onto the scanner glass.
3 Press Scan. For help, see "Using the control panel" on page 4.
Once scanning is complete, your print cartridges are aligned for optimal
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.
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