Question about Canon imageCLASS D320 Digital Copier

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Lines across paper when photocopying on a canon #D-320

Have a canon Model # D-320, changed ink cartridge and there is still lines that go across paper. is there a cartridge drum in this copier and if there is where and how do you replace. I'm looking this up for my father in law. any help is great. thanks

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  • Anonymous Feb 10, 2009

    Random lines running across the paper, sometimes just one, sometimes a whole bunch & a new copy is needed. Happens before & after cartridge replacement

  • nosoup4uever Feb 14, 2009

    I have the same problem. A vertical black streak along one

    side of my copy.

  • purple84 Feb 18, 2009

    The line runs vertical down the page on the office copier, I cleaned it and it is still there. But when I put a piece of paper on the platen glass the line does not appear. Can't figure it out and cleaned where the instructions said.HELP



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Take it back to the store or call the canon customer service

Posted on Jan 06, 2009


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  1. Check that the printer is powered on and open the front cover.

  2. Wait until the print head moves to the center.

  3. Check if the ink tanks are installed properly.


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  4. When installing the ink tanks, push the top of the ink tank until a click sound is made.

    Note: If the ink tanks are not installed properly, paper may not be fed properly, or ink may not be ejected.


  5. Close the front cover.


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