Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

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WM 0642HW Drain Pump?

I have gone through the recommended steps: No blocks/kinks in drain hose. No debris in impellar. Impellar not loose. Connectors connected. How do I know if it is the drain pump? If it is drain pump how do I replace it/remove old? HELP I'M DROWNING IN DIRTY CLOTHES! Happy New Year 2009 - hope it gets better!

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  • graleigh Jan 06, 2009

    Same problem Model # WM0001HTMA

  • Burb blues Jan 13, 2009

    Washer won't drain and filter/hose are clean. I want to remove the drain pump but don't know how. Any suggestions?

  • shelleyZ Jan 18, 2009

    I have same problem and its out of warrenty but it is not that old?

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  • 14 Answers

I have seen these drain pumps fail before, sand builds up behind drain pump impeller and prevents the impeller from spinning fast enough to drain machine. you will need to replace this pump but it is not easy tadk, I recommend you call for service to authorized LG servicer that is factory trained. These machines are delicate and need professional service, call Geek Squad they will service it (yes they service appliances). Since Best Buy sells so many LG machines, they have great experience with this. Try calling Sears as well, they have training on same product.

Posted on Jan 20, 2009

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Posted on Jan 02, 2017

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Have you tried running a guitar string up to see if you can dislodge any blocks.

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