The dvd tray keeps opening. I put a disk in and close it and instead of reading the disk and letting me play it - the door opens again. The TV screen simply has the start up dvd symbol remaining on it. Please help!Bill Waterloo, Ontario
I had this problem and it turned out to be the gears on the door drive. There are two gears, one that engages the rack on the tray and one that has a slot that drives the clamping action to hold the DVD. These two gears were misaligned by one tooth. This prevented the gear with the slot from turning freely after the door was closed.
To fix it I had to take out the tray assembly, disasemble it, and reassemble it with the gears properly aligned. You need to remove the top and back of the case. Then take out two screws at the rear of the tray assembly and three screws on the circuit board attached to the tray assembly. Unplug the connections to that board. Slide out the tray assembly. Now you can pop the top off of the tray assembly by pulling out two tabs and sliding the top toward the rear. Now you can get to the gears to adjust them. The slotted gear should be able to turn freely for about 1/4 turn when the tray is closed. Make sure the pin on the clamping part is in the slot when you reassemble it.
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Very sorry for your loss. As always the first step is to make sure the player is connected to the wall outlet and turned on.
To put a disk in the DVD you should push the "Eject" button to open and close the tray it looks like a home(a triangle over a dash) on the front side of the box down left corner of the tray. You have the same button on the remote marked "Eject". Push either once, put the disk with the shiny side down on the tray and push the Eject button again to feed the tray back into the player. Usually the disk starts automatically and you will see a menu on the TV with alternatives like "Play the movie", "Setup", "Scenes",... you may highlight the "Play the movie" alternative, using "Up", "Down", "Left" and "Right" and then press the "OK" button. Or just push the "Play" button either on the box or the remote control. If you click "Here "you can download the manual in PDF form. To open it in your pc you'll need "Adobe Acrobat Reader" (or any other PDF reader) installed.
I will gladly answer your questions
elsombro is right. There is a little whitish plastic square on the right side of the player, part of the DVD assembly (after you take off the cover). It's about 1/4 inch square. With the unit turned on, push that square with a pen about 3/4 of an inch in or as far as it will go. There will be a clunking sound but that is the sound of the DVD being released back onto the tray. Now gently push the back of the tray forward, ejecting the disk manually. Take the disk out and then press the close button. If the door doesn't close, it's out too far so manually push it in about an inch or so and then press the close button again. Should be fine after that. I think my problem was a DVD I recorded on my computer and it has the wrong format or something. After I got it out I put a regular DVD back in and everything was fine.
there might be a possibility that as soon as the tray closed the dvd shifted inside the machine. the dvd is stuck yes which means that the tray wont open because the dvd is blocking the gear turning. if so you are going to have to take it to your Dealership to open up the player and remove the disk. you can try it yourself but it's not recommended. tray gears will have to be tested to see if the tray will open once the disk is out though
DVD loading mechanism doesn't load completely that's why opens after attempt of loading. You need to open top cover of unit and inspect loading belt might be lose, tray timing can be out of phase, some wire got stuck with tray while loading etc.
Look for a small pin hole in the front of the DVD player. Insert a pin into the hole to open the tray.
Also try right clicking the DVD icon, click 'eject', then insert the pin into the hole.
If the door only opens partially, grab it and pull it open. Then insert a blank DVD into the tray, then see if the tray will open automatically with the disk in the tray. If so, then keep a DVD in the tray at all times.