Question about Canon i350 InkJet Printer

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New black ink but still not printing

I am trying to print some pics in black and white...tried and didn't work...i thought that i was out of ink but when i purchased new ink the same problem occurs...i have done a cleaning...roller cleaning, and a print head alignment. nothing works. any suggestions

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  • Anonymous Feb 20, 2009

    The printer goes through the printing process but doesnt print black ink. does any1 know how to fix this problem???

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

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Black and white prints are not black


Sorry, steve, that you are experiencing this problem.

According to canon.com's website regarding the i9900 InkJet Photo Printer:

Why color ink may be used when printing in black and white Even when printing in black and white, color ink is used for the following reasons:
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    To prevent the print head nozzles from clogging, the print head is automatically cleaned periodically. At that time, a small amount of each color ink is consumed.

    Therefore, although printing in black and white is performed, color ink is also consumed.

  2. Color inks may be used to create black.

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    Therefore, although printing in black and white is performed, color ink may be consumed.
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I might suggest taking out the color ink cartridges leaving only black there, but some printers don't take kindly to this. So, you may have to further experiment with magenta, cyan, and yellow to make it at least seem b&w to your best eye's judgment.

Good luck on this.

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I just posted this solution to two other, related questions. It may be time to try desperate measures!

I have a PIXMA MP750 and months ago my yellow ink stopped printing. I was only able to use the printer for black and white printing. Every once in awhile I would try multiple deep cleans, new ink cartridges, etc. etc. I talked to the very unhelpful folks at Canon who suggested a new print head ($70), but they couldn't guarantee this would actually work. They really thought it would be best just to buy a new printer.

Although I was feeling bad about adding yet another cheap printer to the landfill I'd pretty much decided to get a new printer. As a last resort I decided to use a suggestion I came across (at pcuser.com) to run hot water through the print head. It was easy to remove the print head (check your manual). I propped the head up in my dish drainer and ran hot water straight from the tap first through the end with the little circular parts and then through the end with the metal strips. I eventually used boiling water from the kettle.

As I poured water through one end I started to see yellow ink coming though the other end so I figured the ink had dried in the head. I kept pouring water through (from both ends) until the water ran clear. I dried the print head, put it back in with the cartridges and VOILA! after MONTHS without yellow ink it's working beautifully again!

If you've tried everything else and feel desperate enough to buy a new printer you might want to try this and report back.

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