Question about Panasonic DVD-RV31 DVD Player

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Who can i send my dvd player too to get repaired the dvd player won't open I think a gear is stripped out or something.

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Http://www.pstc.panasonic.com/WhereTo/FindServicer.asp?Pass=1 will tell you the best location in your area to have it sent for repair!
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Posted on Jan 06, 2009

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Don't put up with a defective product, send it back - get it fixed under warranty free of charge (if applicable), or the unit replaced (again, if under warranty, free).

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I twisted and pried until I got the door/disk carrier out of the case. It appears the the teeth on the left side of the door and the teeth on the gear that moved it as well as a white strip of plastic with an upright pin and teeth on the front edge which moved it from left to right were out of sequence. The strip was moving too soon and causing the motor and laser to lift before the disk was in place. The disk carrier was blocked by the spin mechanism which had raised and was up against the piece that the disk should be under.

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I pushed the moving strip with the pin as far to the left as it would go and put another narrow strip of tape on the top of it to keep it from moving while I pushed the door back in place. The ends of both pieces of tape extended out the opening and were stuck to the face of the cabinet.

I pushed the door into the frame, pulling up a bit in the center to get it to go through the guides and track. When I got it pushed all the way in I started easing the tape off the gear, pulling on the part outside the door and reaching through the hole where a disk would set to loosen the end of the tape on the gear with a mini screwdriver. I did the same thing with the tape I had put on the strip with the pin.

Then I used the "open/close" function to test it and it worked like a charm. The door guides do not hold the very tight and it tends to wiggle and lean to the left when open.

I also found a really good video by a guy on UTube. It was not my brand of player, but his explanation and demonstration gave me enough info about how to get the door out, without destroying it, so I went at it.

My methods are a little unorthodox, but they worked without tearing the entire thing apart. I couldn't figure out how to get the motor/laser out anyway.

Good luck with yours.





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