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Cannot receive mail into Outlook Express

All was right with the computer world. Then my wife opted to enlist Comcast phone/voice mail service. It was a natural mistake as we already use Comcast for TV and Internet. Comcast came out and replaced my modem with a new model and everything seemed to be working just dandy. We experienced a problem trying to get voice mail messages so my wife called Comcast support. Unbeknown to me the Comcast support gal had my wife changing settings! My computer world collapsed. I could no longer get my Outlook Express e-mails...had to resort to the Comcast e-mail clunker of a program. All the settings looked ok to me. I've narrowed the problem down to password. Comcast had my wife change our password. I had a Comcast guy come out this past Friday to fix the internet which abruptly took a ****. We de-installed our Net Gear router and he was able to get the internet connection once again. He also established some link with Outlook Express as 46 messages appeared in it. A few yet remained in Spamwasher. Since Friday 3 messages have managed their way thru to Outlook but 9 remain in Spamwasher at this point. When I would hit Send/Recv the Outlook Express connectivity screen would briefly appear and promptly disappear. I went back in to the settings and noticed that the incoming server was set to Rich rather than localhost. I changed it to localhost and now the Outlook Express connectivity screen will remain open and tries like heck to grab e-mail from Spamwasher to no avail. It times out and gives me an error message that my password has been rejected. I get e-mail into my Comcast in-box. Spamwasher grabs it from Comcast but will not let it thru to Outlook Express. I have no problem with out going mail btw. The only thing I can think of is that you need to know my new password? Please help! Rich Wiseman yzman2@comcast.net

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Your incoming server should be set to mail.comcast.net - not localhost and not Rich (outgoing server should be set to smtp.comcast.net) - this according to comcast.net website.

cheers

Posted on Mar 20, 2009

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