Yes..the only solution is to pop the front panel with screwdriver...to do this more efficiently (without breaking the front panel) ...first insert the thin screwdriver in the gap in front lanel on side wall...and rotate the screw driver 90 degree..this will pop that side....repeat it on other sides too...i did it last night only.....
my problem was that when i dropped the speaker....its magnet fell down...and its no longer working...i am trying to find another broken bose speaker to replace mine...from e bay,,but no luck till now :(
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> I turn the volume to a low it still has the odd noise
If there is any drive to the speaker at all (volume not turned off), the rattle is probably coming from a broken 'surround;' the part that keeps the cone centered around the outer edge.
Another point of failure is a structure called a 'spider' that is located between the voice coil and cone that ensures the voice coil stays centered.
If there is hum with the volume turned completely down, the amplifier driving the speakers (internal or external) has a failing filter in the power supply.
My Companion 2 speakers were having the same problem with the rattling on certain frequencies and I am happy to say that Steve Allison was correct in my case. The speakers don't handle surround settings very well so if you're running your speakers through a source that had that setting turned on the easiest way to stop the rattling is to just turn the surround setting off. The speakers weren't really made to handle that kind of a signal.
My puppy chewed through the cord for my a/c adapter, I just took the speakers into Circuit City, and they found me a workable replacement (the replacement isn't BOSE, but it works just fine). Hope that helps!