Question about Toshiba 250GB TOSHIBA USB 2.0 PORTABLE EXTERNAL 25 250 GB Hard Drive

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Thanks for the advice

Thank you so much for replying but I am afraid I still can not see the external harddrive :( I can see it in the device manager in the pc and it says that there are no problems with the device, but I can't see it in the desktop. The same with the MAC I can see it if I use the disk utility and when I tried to repair it it tells me that it can't repair it because of an error.

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Can you access the device using Windows Explorer?
For the PC: (Start/ Programs/ Accessories/ Windows Explorer)
I always use the Windows Explorer to move files for back-up or other reasons to my XHD.
The nice thing about this particular device is you don't need additional software.

Let me know if this gets you any farther

Posted on Jan 06, 2009

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Pc does not see harddrive when plugged into usb port, had problem with pc had to reformat hard drive with external harddrive unplugged, now try to plug in and pc will not see it. very big probem please...


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver:
if your computer came with a motherboard disk the drivers could be on it
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
hope this helps

Jun 29, 2011 | LaCie (300703EK) 250 GB Hard Drive

2 Answers

My Lacie external hard drive used to turn on when the computer using XP was turned on. It has stopped doing this. Any suggestions to solve this?


if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems hope this helps

Jun 12, 2011 | LaCie Hard Drives

1 Answer

Hi, Thank you for email . I have a small Philips 250gb external hard drive model No. sde3275xc/97. It came into contact with some water 2 days ago and since then my laptop does not recognise it. It is not...


It's possible that a harddrive coming into contact with water would no longer be usable. You can have a professional recover the data, if the data on the device is important. Please check the info below:

http://www.ontrackdatarecovery.com.au/top-four-data-loss-tips/

You can also try placing the harddrive in a bowl of uncooked rice overnight. The uncooked rice will absorb the moisture from the device. Although I cannot guarantee this fix as its possible that water may have damaged the harddrive.

May 22, 2011 | Philips Hard Drives

1 Answer

My sata external usb western digital 320 gb drive only shows up as an unknown USB device. Is there any way to get my computer to recognize it. I have a laptop using windows xp. Ive tried unplugging...


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

Jun 25, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

External hard drive is not being recognized by any computer


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.
Let me know if you need further assistance.
Thanks for using FixYa.

Apr 27, 2010 | Western Digital Passport 320GB External...

1 Answer

External Harddrive doesnt show up in harddrive management.


it sounds like a hardrive issue. You can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

Aug 24, 2009 | IBM TravelStar 48GH 48 GB Hard Drive

4 Answers

Simpletech 1tbb harddrive failure


I had the same concern, I try finding drivers with no sucess, change usb cables, and a number of other fixes found on the internet.

Finally what solved the problem was pressing and holding the "One Click Backup" button for 30 seconds.

Apr 27, 2009 | SimpleTech 1TB External USB 2.0 Hard Drive...

2 Answers

My portable harddrive fell from a low table


i am afraid that the drive has gone, but you could try to fix it using disk manager application.

Nov 17, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Simpletech 160 Portable doesn't show up


go into the control panel and click add/remove hardware... and manually add the device and then use the auto update to download the drivers

Jan 22, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Reconization of external harddrive on my computer


Have you removed it at anytime before, if so better putting back into same usb port, or firewire or try using another one. Assuming all drivers have been loaded for the HDD. See if the drive is recognised, go to My Computer, right click then manage, then look at disk management and see if it's there. If not there and you know your ports are ok, then there is a hardware fault.

Jan 16, 2007 | Apricorn (EZ-BUS-100) 100 GB Hard Drive

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