Question about GE Wireless Optical Mouse

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New mouse, still has problems

I bought my GE wireless (#97990 rev.4) mouse last December. The first thing I noticed was, the amount of batteries I had to replace. If I did not put the button on the bottom "OFF",(every time I stopped using my mouse)the batteries would last 4 days. If I made sure that the buttom was off, they would only last 10 days. I e-mailed GE with the problem and they told me there must be a problem with the mouse I bought. They sent me out a new mouse (but they never asked me to send the old one back)at no charge (and that encluded the S/H as well). I put in the batteries they sent to me with the mouse and they lasted 4 days. I put in another new set of batteries and they only lasted 10 days. I started to mark the date on the new batteries, so I could keep tract of how long they lasted. Now I don't know if I should contact them again or wait for the new batteries to stop working. Does anyone have an answer to this problem?

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  • Mrs. K. McKelvey Jun 05, 2007

    To all who want to buy a new wireless mouse, don't bother to buy the GE wireless #97990 rev.4, the company will not stand behind their product at all. Do yourself a favor and get some other brand. The replacement they sent me, was worse then the other one I had. It not only goes through batteries every 4 to 5 days or less ( 20 AA's in 2 months)it has a problem of going haywire when it is on it's own. Example, I was reading something online (not using the mouse at all)when windows started to pop up all over (it also happened off line alot), I thought it was possessed by a poltergeist (only kidding).No really, I had to go back to the one I bought and use it again until I buy a new mouse.
    It will jump to the top of the page or down to the bottom by it's self. The company told me to use a light colored mouse pad under it. Now how is that going to fix this monster.

  • Anonymous Dec 29, 2007

    Same problem. I wish that I had not bought this mouse.

  • erwinh69 Jun 02, 2008

    i got a GE wireless optical mouse 97990 rev 4 and don't know where i left the box where it came from and i don't remember on how to push the link botton can some body help me pplz!!!



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Some mice eat batteries like they are nothing. I myself have a logitec wireless mouse and i must replace the batteries every two weeks. I would suggest getting another mouse.

Posted on Aug 18, 2007


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